If you’re moving home, don’t leave your internet behind! If you love your broadband, and you’re building a new home or moving house, it makes sense to check if your new home is NBN™-ready.
There’s a lot to do when you’re moving in to a new place, but thanks to the iiNet Movers Team it’s now easier, cheaper and more flexible for you to change your address and relocate your internet connection.
So whether you’re currently building a new home and want to plan ahead for your NBN™ connection, or if you’ve found a new place and will be moving in soon, here’s everything you need to know.
If you’re building a new home and want to make sure you’re ready to connect to the NBN™ when you move in, make sure to check if the property developer has applied for the NBN™ network. You can ensure your new home will be ready to connect to the NBN™ without the hassle by following these three easy steps:
Start thinking about how the NBN™ build process fits into your construction plan (like working out where the modem or NTD should be placed in your house), any costs that may apply, and gather the documents you’ll need for your application. You’ll need to apply for your NBN™ connection a minimum of 3 months before civil works commence, so make sure you start planning the installation early in the building process. All new development applications need to be made online. NBN Co will then confirm the eligibility of your premise and guide you on next steps, fees and the building process.
If construction hasn’t commenced and you’re still in the planning process, you’ll need to apply for conditional approval by submitting a new development application. Once Practical Completion has been achieved, you will need to submit an as-built design and/or Notice of Practical Completion (PCN) to notify NBN Co that you are ready for a site inspection.
Preparations for NBN™ infrastructure can be undertaken during the development stage. This may involve Lead-in Conduits (LICs), pit and pipe works, or pathways. NBN Co standards state that before a NBN™ network can be installed, it’s the developer’s responsibility to build the works required for NBN Co to install the NBN™ network. Design submissions must be submitted online for pit and pipe works or pathway works and once approved, the build process can commence!
When it comes to moving, there’s a lot to do but thanks to the iiNet movers team it’s now easier, cheaper and more flexible for you to change your address and relocate your internet connection.
The good news is because you’re an iiNet customer, wherever you move in Australia, iiNet has a plan for you! While we can’t move your couch and the TV for you, our award-winning customer service team can make connecting the phone and internet at your new address easy and hassle-free.
When it comes to moving, our awesome specialised movers team makes it easier for you, making sure you get settled in with the best broadband plan to suit your needs. You can even keep your current phone number* and email address!
Refresh your contract at your new address and there’ll be no broadband activation fees, no contract break fees on your existing broadband service, and if applicable, you’ll also receive discounts on new line connections or NBN™ New Development Fees.
Give our friendly movers team a call and you can decide your disconnection date and the connection date at your new address. For those who may be leasing or still planning, we have flexible contract options but it’s worth noting the significant savings when you take up a new contract. If you move again within less than 24 months, you can just refresh your contract again at your new address to avoid new broadband activation fees and any contract break fees. Easy peasy!
So if you’re on the move soon, grab the boxes and packing tape and leave the ‘net to us – wherever you’re moving, just let us know and we’ll arrange for your internet to move too!
Got your hands full with packing? Check out our Moving House FAQ for some handy info, including the details you’ll need when you call and connection time frames or give our movers team a call today on 1300 541 714.
Buying a home in an NBN™ live area means that you’ll already have everything needed to get connected when you move in! The only thing left to do will be to choose your plan.
If you’re about to move in to your new home and you don’t know if the NBN™ is available, the first thing to do is check your address here. If you received the status “Service available at your address” when you checked your address in our NBN™ Coverage Checker – that’s great news! The NBN™ is now available and you can choose your plan.
If you’re eager to get NBN™ and your address is expected to be NBN™-ready within the next 3 months, you can pre-order iiNet NBN™ for a hassle-free switch and we’ll get your order rolling as soon as NBN™ reaches your door. Just pre-order your preferred plan now, then sit back, put your feet up and relax knowing that with iiNet you’ll be joining Australia’s most satisfied NBN™ customers.
If you’re part of an NBN™-ready estate, ask your builder to arrange a pre-installation of NBN™ Connection Box (also known as Network Termination Device or NTD) so you’ll be ready to connect ASAP.
You can request a pre-installation of the NBN™ equipment as soon as the site is secure (lock-up stage) and has power, or where a generator can be used. After you submit a request, NBN Co will contact you to arrange an appointment – be sure to allow a minimum of 20 business days for NBN Co to complete your request.
If you’re keen to know more and find out what NBN™ hardware you need, check out our blog article Building a home and looking to get NBN™?
*Not available for all carriers.