The year’s flown by for everyone here at iiNet, but not without some exciting milestones and new additions to the iiNet family.
In 2010, we became the second biggest DSL internet provider in Australia following the acquisition of Netspace and AAPT.
We may be growing, but iiNet continues to pride itself on great customer service, which is why we we’re thrilled to have been recognised at the Customer Service Institute of Australia’s Service Excellence Awards (where we scooped ten gongs this year).
Just yesterday we launched BoB Lite™, the first offering to come out of iiNet Labs – our in-house research and development division. BoB Lite gives you even more choice when it’s time to buy new hardware for your home network.
We’re also particularly proud of our industry leading IPTV technology. Around the middle of 2010 we introduced a new breed of entertainment to Australia with our fetchtv service. This delivers world class digital TV to your living room with service quality guaranteed over your iiNet broadband connections – pretty cool stuff.
Today I can reveal that iiNet has made its first steps into the mobile phone market with a new range of mobile phone plans that offer unlimited access to your favourite social networking sites. It’s all part of our commitment to extend our services through innovation… whether that be through TV or freezone content; broadband; Netphone; or hardware to help you connect.
There’s lots to look forward to next year as well, so stay tuned. With our iiNet Lab literally bursting at the seams, we’ll be churning out new products and ideas that will continue to bring our services together.
As always, I’m keen to hear your fresh ideas about how we can do things better. We’re certainly big on social media, so feel free to drop us a line on Twitter or Facebook. Don’t forget, you can also be first to know the inside story at iiNet thanks to our new blog www.iinet.net.au/blog.
From the entire team at iiNet, we wish you and your family a happy Christmas and safe holiday.
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