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Limitless Data on the nbn™ is Here

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Throughout history, mankind has continued to prove there is no limit to our potential. Things we once thought impossible have become a reality: we’ve mastered flight, landed on the moon, and even found a way to connect with others across the globe through the triumphant creation of the Internet.

Now iiNet are breaking the limits with our new plans offering limitless data on the nbn™. Just think of what you can do with limitless quota – you can download and stream to your heart’s content. Take a look at the great features of our latest nbn™ plans.

The Basic Liimitless Plan

If you want to enjoy limitless data on the nbn™ but aren’t interested in all the extra bells and whistles, our basic Liimitless plan has got you covered. For only $69.99 a month (minimum charge $169.94) you can experience limitless data on a basic speed of up to 12Mbps download and up to 1Mps upload*.

Give your Speed a Boost

If you want turn up the speed on your limitless data, grab one of our boosted speed plans offering up to 25Mbps download and up to 5Mbps upload*. We have two boosted speed plans with local and standard national calls included. One of these boosted plans includes Australian mobile calls for just $10 more per month, so if you make a lot of mobile calls, this could be the perfect plan for you.

Turn it up to the MAX

For the serious surfers who want top speeds with their limitless quota, our max plans offer up to 100Mps download and up to 40Mps upload*. We have 3 max speed plans with limitless data to keep you covered whether you make a lot of calls from your landline, like to chat on your mobile or don’t like to call at all.

So what are you waiting for? Enjoy limitless data on the nbn™ today by signing up to one of our great new plans – the potential is limitless.

To see where your exact location stands in the nbn™ rollout process, check out the nbn™ Coverage Checker. This will let you pinpoint exactly where sites have been built or are in stages of preparation or construction. Make sure to register your interest on the nbn™ Wait List and check out iiNet’s nbn™ plans to be ready to roll when the nbn™ hits your neighbourhood.

* These speeds are maximum connection speeds as provided by nbn™. Actual throughput speeds may be slower and could vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by iiNet.

50 comments

  1. Allan says:

    Limitless – I was considering on going over to TPG (now own iiNet )with the coming to my town of the NBN as they already have limitless with their plans. Now I will not have to change – Good Job iiNet.

  2. Nathan Smith says:

    limitless would be great if I could get over my current 4mb/sec down load speed limit on adsl2 this is causing much grief after many years as an iinet customer.

    Stirling customer

    • Reece Hatton says:

      Hi Nathan,

      Sorry to hear we don’t have the most smashing speeds with your connection. Have you had the opportunity to complete any troubleshooting or raise this with our support team as yet to determine the cause?

      – Reece

  3. F Stelmach says:

    As I search the IINET or ozemail pages and investigate the grandiose plans for where and / or when it will come here, the only (standard) message on all is that its fantastic and that it is NOT available to us plebs and there are still no plans for it coming here.

    Perhaps IINET ought to look at the facts and stop making such great ado about nothing.

  4. Margaret Walker says:

    Brilliant thank you! And here I was thinking I would have to switch for a competitive service.

  5. Dave says:

    I have been a very happy iinet Naked DSL customer for 5 years. Am moving to a new ISP next week for my new NBN because they offer great plans including all calls local, national and mobile and NO contract. Month by month is the way for me to go from now on. iiNet did not really offer me any great incentives as a long term customer to stay with them.Thanks iinet but the competition is now very much alive and kicking.

  6. F Stelmach says:

    Thank you Reece for the kind reply, but if you care to check up on it, I enrolled for the register the first day I saw it, More than 1 1/2 or much more, years ago, with not even an acknowledgement.

    Since then, as I said, Much ado about nothing.

    At present I am able to get about 500 Kb/ sec on ADSL2, not the breakneck speed forecast, is it
    regards Finn Stelmach, Oakland’s park

  7. Col says:

    Good to see, though as not wanting any included calls will be $10 better off with TPG on an up to 25Mbps. Limitless also makes iiNet freezone a moot point, it had been a main drawcard for me. So based on current offerings it’ll be TPG once they flick the switch on our FTTN.

    Speaking of, I shudder seeing the bloody cabinets installed everywhere. It’s like getting a sewerage upgrade to a thunderbox!

  8. Alan Miller says:

    I see that the NBN is being built in Cooloongup. When can I access NBN connection with iiNet? I want to stay with iiNet as I was one of the early clients. Having limitless downloads at 12mps for the current rate I am paying is very good news for me!

    • Brianna Burgess says:

      Exciting to hear NBN have commenced build nearby, Alan. When the area is deemed serviceable we will be in touch to notify and run through some options with you!

      – Brianna

  9. Bron says:

    Is Westnet also going to offer limitless?

  10. Annette says:

    I love this idea but I’d be much happier if I could get the faster speed for which I pay extra for

  11. roy g says:

    I contacted one of your staff and registered my interest in NBN,now find as we are getting cables laid now,it will be March next year before we get it,so i will be stuck with adsl. 2.will not get my hopes up yet.

  12. Philip Lalor says:

    Signed up for the “boost” ! but lucky to get 6mbps download and 2mbps download. That is when I’m lucky to get service at all!
    Then I’m told that I will get a response from support within the hour and still waiting 4 hours later. Not a happy iiNet customer at all!

    • Brianna Burgess says:

      We hope you’ve since received a response from our Support (13 22 58) team, Philip. Internal escalations options are available if you’re having trouble reaching a resolution, simply request to speak with a Senior or Customer Service Manager during your next interaction.

      Let us know how you go,

      – Brianna

  13. Kieron Convery says:

    Are you guys serious? Running various speed test tonight, they average 15.34 Mps download (hardly world beating), and a paltry 0.85Mps upload speed.
    According to the iiNet wait list, I’ll be due for nbn connection in the final quarter of 2017. Wow! Can hardly wait to catch up with Burkina Faso.
    Oh, but wait…my iiNet connection drops out a couple of times a year, due to the failure of the copper in the pit outside my door (average twice a year over six years). It then generally takes anywhere between 2 and 24 days to get the service back up again. (Check your CRM if you don’t believe me).
    Oh, and one more relevant point – I’m no more than 2km from the Sydney GPO, as the crow flies. Speaking of crows, I sometimes think (during the ‘down’ times) they might be a faster, more reliable way of connecting.
    Is iiNet not aware that Australian internet speeds are laughable when compared internationally? And, more to the point, what, if anything, do you intend to do about it?

  14. tania says:

    I have just changed to nbn with iinet and pay 79$ mth but they didnt tell me about the unlimited plan, i will have to ring them and go through another 2hr phone call and be on hold all night again

  15. Lawrence Liu says:

    Do not use IINET NBN.

    I just move in to the new apartment and have the iinet NBN. It is extremely unstable, disnonnect and change ip all the time.

    • Reece Hatton says:

      Hi Lawrence,

      Sorry to hear about your constant disconnects, definitely not what we expect to see. As your IP address is changing each time, it sounds like the entire connection is dropping out.

      If your optical light is going red during dropouts, it would be best to give our fibre team a call on 1300 455 806 directly and have a fault lodged to nbn, as there is either a problem on the line or the NTD.

      If the optical light remains green during dropouts, the issue may lie elsewhere. The best way to troubleshoot this would be to connect a laptop to the NTD directly by a second Ethernet cable and monitoring for dropouts. Should it continue dropping out, then give our team a call as above to lodge a fault. If the problem is resolved, then by elimination the problem may lie with the router or the cable, and would be best to try and replace these to alleviate dropouts.

      If you get stuck, feel free to contact our fibre team during business hours and they will be happy to help you out with any of the above.

      – Reece

  16. Steve Watson says:

    Sounds like the same amount of time waiting for NBN to arrive or the time on the end of a phone waiting for someone at iiNet to provide some ‘service’

    • Brianna Burgess says:

      Apologies if you’ve had trouble getting in touch with us, Steve. Don’t hesitate to make use of our online resources if non urgent and you would prefer not to wait on hold: https://www.iinet.net.au/contact

      Alternatively, we also have a smartphone application ‘iiNet Support’ for Apple/Android devices that can be used to schedule call backs.

      – Brianna

  17. Alan says:

    Limitless plans? Who needs them!?
    Sounds great but my heaviest usage for the last 12 months was 62 GB per month and I usually use 1/3 of that.
    NBN only recently became available in my area and iiNet mailed me a letter and flyer advertising 4 plans. The $69.99 plan with 200 GB, 25 Mbps and national calls included was a great fit for me with very useful features. When I rang a week later all the plans had changed and the previous plans had been grandfathered (it seems grandfathers are very young these days). There was no date on the mailing – no sent date and no plan expiry date.
    The now current plan at that price (unless it’s also now been grandfathered) has half the speed and you pay for all calls. I ended up going to the $59.99 plan because I didn’t see there was enough value for me in the more expensive options.
    Internode has a plan grid that lets customers choose their own trade-off of speed, quota and price.
    Misinformation from the lady at Sales didn’t help either. Even though I’ve been on ADSL with iiNet for over 10 years, she said I would be treated like someone coming in new – “You’ve got what you paid for – what more do you expect?” A later call from iiNet told me I could get a discounted price for the modem and no activation fee without a contract.
    Other providers actually publish the benefits for existing customers.
    I used to rave about iiNet. Now there will always be qualifiers.

    • Reece Hatton says:

      Hi Alan,

      Sorry to hear about all the confusion over our plans here. Definitely concerning to hear that you received some details on plans that were already grandfathered. I’m sure we’ll be able to facilitate something here for you in regards to the older plan, and will reach out shortly to discuss this further.

      – Reece

  18. Leonard Lim says:

    I have been a loyal ADSL customer of IINet for over 10 years. I was disappointed upon switching over to NBN when I enquired if there was any special offer for loyal customer, and to advised, NO! I am experiencing a similar dilemma as Alan.

    With so many competitive NBN plans available such as Exeter 84/month (taken into account 1 month free) for 100/40 Mbps unlimited data plan.

    I am seriously considering leaving IINet to give other more competitive providers a fair go.

    Leonard

    • Leo Yarnold says:

      Hi Leonard,

      Its a very competitive marketplace out there and there are bound to be very enticing offers. As much as we’d be saddened to see you move on, we do want you to be happy. Take a few minutes to weigh up how your service is performing and if there is any improvements to be made. Are you on the right plan? Do you need a faster speed? Are there any other products you have with us that we could improve upon? We’d welcome the opportunity to conduct a health check on your service to see if we can give you greater value, so please don’t hesitate to get in touch.

      – Leo.

  19. Benn Probett says:

    I’ve had a FTTN NBN service for a couple of months on a 1TB 100Mb plan. Also been awesome, the HD and Ultra-HD content on Netflix!

    It’s day 20 of the month and I’ve used just over 900GB.

    Now I get the same service, for the same place. No limit on data!

    Good work

  20. Wayne says:

    Been with iiNet for what 3 months and my daily service for 25/1000 line is average 0.5mbps in the evenings from 6pm and back up to 25 well after midnight.
    http://www.speedtest.net/my-result/i/1742272887

    Sent email and replay was congestion in secret harbour and prob due to and I’ll quote “people getting home from school/work”

    Third complaint in a month and they want me to call again to confirm congestion is the issue.

    How on earth could I ever come close to downloading 1000gig when I cannot even open a picture file peak time

    Pathetic service for a NBN provider. So disappointed

    • Leo Yarnold says:

      Hi Wayne,

      Sorry to see that you’re having speed issues on your NBN connection in Secret Harbour. Your service should be performing better and realistically, we may well need to fault this to establish the root cause. We’d absolutely recommend escalating the call if you need to, via the Complaints Escalations Process (https://iihelp.iinet.net.au/Complaints_escalation_process), especially if you’re unhappy with the service.

      – Leo.

  21. Oday says:

    Hi there
    Since the switch to the limitless plan happened, i noticed the speeds on peak hours are dropping from 85 to 30 mbit/sec. I am located in Canberra and i already raised a ticket 290638073 with CSR raised but nothing happened.
    Speeds from 11 AM – 6:00 PM is always 93-95. So this is a very easy example of congestion.
    I wonder if you guys started using CVC of TPG because that would explains why things went down the hill.
    This is happening to me, my father, my neighbour and friend. We all live in the same area.
    Looks like iiNet need to get more CVC bandwith as you guys didn’t plan this unlimited change correctly.

    I bet nobody will come back to me on this task and by the end of the month we are all going away to different ISP (4 customers)

    • Leo Yarnold says:

      Hi Oday,

      Thanks for getting in touch and the reference number you provided was most useful. We can see that we’ve lodged a fault for you so this can be investigated appropriately. Apologies for the delay in replying here!

      – Leo.

  22. N says:

    I switched to iiNet limitless plan, value is great but I am getting around 30-40 down during peak hours, if you guys don’t improve the download speed during peak hours then I am not sure what’s the point of having NBN??

    I will wait for one month, if the problem is still there then will switch and will let all my friends to not sign up with iiNet for two reasons, not getting what we as customers expect also iiNet has the worst customer service I have ever seen

    • Leo Yarnold says:

      Hi there N,

      It sounds like you’re having a speed issue in peak hours. Have you taken the opportunity to speak to Support about this? We’d absolutely recommend doing so, as it may show if there is a network issue, or if there a configuration problem that can be rectified. It might be a simple fix!

      – Leo.

  23. Josh says:

    Any plans to extend the limitless offer to ACT VDSL2 customers? #FeelingLeftOut

    • Leo Yarnold says:

      Hi Josh,

      You never know! Can’t give you an answer as we simply aren’t privvy to any relevant information but it is worth keep an eye out.

      – Leo.

  24. John Huntley says:

    Who ever writes up all this for iinet needs to be more specific, the same as the web site. A large population of Australia are using the less than ideal Fixed Wireless system and you NEVER seem to mention that in all your adds. You give unlimited to fibre and ADSL but us poor Fixed Wireless customers pay through the nose for a lousy 50gig. How about doubling that data quota for no extra charge seeing everyone else is getting unlimited for about the same price

  25. Nicola says:

    Long term iiNet customer with NBN service in use. We’re currently on the 200GB download plan (100GB peak, 100GB off peak) + telephony & mobile. Unlimited PLEASE (but when)?
    Ladydaze

    • Leo Yarnold says:

      Hi Nicola,

      Have you seen that we’ve just upgraded the NBN plans as well? Why not take a look in Toolbox to see if you can upgrade?

      – Leo.

  26. Savva Emanon says:

    Yes, I agree one hundred percent with Benn. I’ve been with iiNet for over 10 years and the NBN service I’m getting is always around the 90mbps download speeds. I’ve also got the 1TB plan and I’m almost at my limit so the unlimited data is brilliant.

    My business depends on the NBN service running smoothly and it has since I switched it on nearly 2 years ago…

    Lovin’ it :)

    • Reece Hatton says:

      Glad to hear you’re also so happy with the service, Savva! We’re always here to help if that opinion ever changes :)

      – Reece

  27. chris says:

    hi i am on nbn now with iinet ,what a service iinet give to me ,they always a phone call away i had a little bit trouble when they put nbn in as a older woman i needed some help thank iinet for your help ,

  28. Nathan says:

    Sadly iiNet plans still lag behind the competition. iiNet wireless NBN plans continue to have a 250G cap and speeds are not available above 25/5. Many of your competitors offer 50/20 wireless NBN plans in my area, with unlimited data. As a current iiNet customer who has been asking about this for some time, it seems that I will have to shift providers… still no iiNet options.

    • Leo Yarnold says:

      Hi Nathan,

      Keep an eye out, as we have new NBN Fixed Wireless plans on the way!

      – Leo.

  29. Tom Eves says:

    I am one of the unfortunates connected to the outdated Thornlands exchange in Queensland which only gives ADSL 1. Further down my street they are connected to the Cleveland exchange for ADSL2. Friend with iiNet tell me they have received upgrades without asking, and no increase in price. Can’t wait for the end of my contract.

    • Leo Yarnold says:

      Hey Tom,

      We’ve managed to find your account and we believe we can make a significant improvement in services. These will need your permission to implement any upgrades, as you are on a very old plan, When you have a few minutes, please give our Sales team a call on 131917. Ask them to do a complete health check on your service and they’ll be more than happy to help.

      – Leo.

  30. Michael Harry says:

    Is NBN available at ROSE PARK?
    SA 5067

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