Earlier in the year, we talked all about the great Cable technology (also known as HFC) which is being added to the nbn™ multi-technology mix (MTM) to bring faster, more reliable Internet to Australians faster.
If you missed it, HFC or Cable is a pre-existing technology that was owned by various telecommunications companies, but has since been bought by nbn™ to add to the mix of technology they are using to roll out nbn™. Their plan is to upgrade the infrastructure so that it can service more premises in the existing area. By adding Cable to the nbn™ rollout, more Retail Service Providers (RSPs) are now able to access the higher speed network, which was previously only available to select retailers.
Now iiNet is ready to try out nbn™ HFC for themselves, trialling the product for some select homes. Our aim is to test out the product and its performance and get a feel for the customer experience before bringing out our range of Cable products.
Where’s the trial?
The first area in iiNet’s HFC trial is Redcliffe in Queensland. We have the capacity to trial 8 Redcliffe homes with Cable that fall within the footprint of the former Optus Cable. The second area, where we aim to trial 12 homes, is Ocean Reef in Western Australia, using Cable previously owned by Telstra.
By trialling Cable in these two different areas, one of our main goals is to test various forms of connection. Some of the trial homes will have Cable infrastructure already installed, and some won’t have any of the equipment. Not every home that will be receiving nbn™ Cable was previously eligible for Optus or Telstra Cable, despite falling within the footprint.
We want to make sure we have the best possible understanding and know-how to get these premises connected swiftly. We also want to test the compatibility of our products and hardware with the Cable service to ensure they are ready to handle the ultrafast connection speeds.
The speed itself with be another consideration. We want to ensure what we promise to our customers – we deliver. Anything we feel isn’t up to standard can then be modified or changed completely to make sure we’re delivering the top notch service we pride ourselves on. Through the trials, we really want to enhance the customer experience for those ordering cable plans when they become available and show we’re not only the nbn™ experts for fibre connections, but Cable too!
The benefits of Cable
We’re hoping to start offering commercial nbn™ Cable plans soon after the trials, because we will know everyone in a Cable footprint will want to connect. Cable can support our suite of speed offerings of up to 100/40Mbps and for some premises, most of the equipment will already be installed. Best of all, rolling out Cable as part of the MTM means more premises connected sooner.
To see where your exact location stands in the nbn™ rollout process, check out the nbn™ Coverage Checker. This will let you pinpoint exactly where sites have been built or are in stages of preparation or construction. Make sure to register your interest on the nbn™ Wait List and check out iiNet’s nbn™ plans to be ready to roll when the nbn™ hits your neighbourhood.