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New Satellite data upgrades have launched!

satellite

Check your address!

The Sky Muster™ and Sky Muster™ II satellites have enabled Australians living in rural and remote regions to access fast and reliable internet.

As the NBN™ experts, we’re constantly staying ahead of the curve with all things NBN™. A part of this means we regularly improve our products and services for our customers. Our latest upgrade delivers access to more data on satellite than ever before!

iiNet’s fastest NBN™ Satellite internet plan now comes with a massive 60GB peak and 190GB off-peak data. That means for just $64.99 a month on a no lock-in contract (min charge $164.94*), you’ll have a world of data at your fingertips.

We’ve also rolled out these new plans to our existing NBN™ Satellite customers who can reap the benefits at no extra cost.

The iiNet Group has so far connected over 300,000 NBN™ customers who, according to two major national surveys from CHOICE and Canstar, are the most satisfied NBN™ customers in Australia.

iiNet came out on top receiving high scores for connection reliability, connection speed, value for money, technical support, customer support, bill clarity, and ease of setup.

On top of this, our customers get flexible no lock-in contracts or 24 month contract options, value for money and a 24/7 technical support team. Any time of the day or night: you need us, we’ll be there!

If you’re ready for lift off on one of our new NBN™ Satellite plans – click here and muster up as much information as you can. If your address is expected to be ready for NBN™ in the next 3 months, you can even pre-order your new NBN™ service now so you’re ready for launch!

Experience NBN™ the satellite way!

 

*Total min charge includes $99.95 setup fee. Available in selected coverage areas. Traffic will be shaped to 128/128kbps if the monthly usage quota is exceeded. Quota includes upload and download.

17 comments

  1. Phil says:

    Have had iiNet nbn Satellite for quite some time. Heavy rain, it will drop out. Ping latency is 600+ms which doesn’t auger well for VoIP. Send an email and you have to sit and make sure they all go. Cannot send and walk away as there is constant problems with connecting to SMTP server. In the early days, would do the emails in the morning and come in later in the day to find some or all had not gone. Quite embarrassing at times! Tried all setting on iiNet web site but to no avail. Same problem over several computers and when using mobile phone via WiFi. iiNet don’t respond to emails concerning the issue. Maybe they don’t get there!!???

    • Leo Yarnold says:

      Hi Phil,

      That is not the experience you should have on Satellite. Yes, the service will be affected by weather (it is trying to send and receive a signal from space!) but the delays with e-mail aren’t acceptable. This would suggest there is a possible speed issue, so you’re always welcome to take a look at:

      https://iihelp.iinet.net.au/Troubleshooting_NBN_Satellite_for_Speed_issues

      Pending that, a call to Support on 13 22 58 may be required. At worst, we can always lodge a fault with NBN on your behalf.

      – Leo

  2. Pete Dunne says:

    Is iinet providing NBN over satellite? If so what are the speed and costs involved. We have NBN in the area but it can’t reconnected because there is no available tap of the Foxtel cable. We still have the satellite dish and the wiring from out previous Foxtel connection.

    • Leo Yarnold says:

      Hi Peter,

      We do offer NBN Sky Muster satellite connections, in areas where it is available. The connection uses specific hardware so you aren’t able to recycle your Foxtel dish. As you mentioned that there is a possible issue in your area with the cabling in your area, you may be able to use a different connection type instead. Have a chat to our Sales team on 13 19 17 – they’ll run some checks based on your address and can advise on what specific type is available to you.

      – Leo

  3. Kay Deaves says:

    I have heard some very negative reports on NBN so I am not sure I want it, particularly if it will be connected to the Telstra box down near the road. It is not reliable, especially in wet weather.

  4. could you please let me know how am I situated with the introduction of NBN ?
    I am quite happy at the moment and my reception is OK
    Thanks
    AZIZ MOUSTAFA

  5. Please advise when NBN will be operative in Kingsley Western Australia 6026.
    Each time I enquire, I have been given a different date.
    The last being the end of October 2017.
    I think I have registed with you, but I do not know what I need to do now?
    Regards
    Keith waghorn

  6. Kaye Wheeler says:

    Hi,
    I received an email on 16 October that gave information about an upgrade of data coming in November. It said I would be notified when it happened. I haven’t received notification. Am I to guess that the info in this email is what that was referring to. I can now receive 60Gb at no extra cost? Because I have a ‘no lock in contract’ deal, will this increase in data allowance cause a price rise in the future? I am very satisfied with the cost and service – SO much better than the mobile broadband I had to use before.

  7. Pattie Brown says:

    I am happy with my iiNet connection yes it does drop out in storms but if there is a bad electrical strom I turn it off and I have received my upgrade thank you

  8. Kate Anderson says:

    When will NBN be in my area I’m told very soon. I hear that in my area the NBN is disasterous. I do not want it at all is there any other way to have the internet but not the NBN. If this is the only solution I shall disconnect for good. I also do not wish to be on any plan either.

    • Leo Yarnold says:

      Hi Kate,

      We understand your hesitancy here, though with all the negative press surrounding the NBN, however we are staunch supporters of it.

      To answer your question, this does depend on what connection types are available in your area. For customers where we have our own networks (iiNet Cable and VDSL2), these customers can stay where they are and they don’t have to move. Customers on ADSL or Naked DSL connections, or other types, will have to move to the NBN, so its best to investigate your options now, so that you are prepared.
      Our Sales team can guide you through the options, so feel free to give them a call on 13 19 17.

      – Leo

  9. Kerry says:

    Hi
    I’m interested in upgrading to satellite but have noticed that iinet largest plan is small compared with plans from other providers. One, for example offers 100GB peak / 200GB off peak. Will iinet be offering a similar plan in the near future?

    • Leo Yarnold says:

      Hi Kerry,

      Thanks for the question!

      NBN Sky Muster Satellite is an interesting case, as data limits have been set by NBN in order to control the utilization of the network and ensure a high standard of service. Some providers will offer more data than others but once an end user reaches their data limit, NBN will shape the connection in order to maintain the level of service.

      We’ve built our plans with these guidelines in mind, so once NBN decide to increase the data limits providers have access to, we’ll be able to examine this and then go further.

      – Leo

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