Find out why some ACT residents aren’t moving to the NBN™
Crank up the speed
The name says it all! Very-high-bit-rate Digital Subscriber Line, or what we like to call VDSL2 for short, is iiNet’s very own superfast network. It’s made up of part fibre and part copper and provides a faster connection than ADSL and most NBN™ plans.
The network is completely independent from the Telstra copper network and differs to NBN™ FTTN technology as NBN™ FTTN uses old Telstra copper lines whilst iiNet’s VDSL2 network uses its own, newer copper lines to provide you with improved performance.
How fast is Rocketfast?
The average download connection speed on our VDSL plans is around 60Mbps – that’s over 5 times faster than the average connection speed in Australia according to the Q1 2017 Akamai State of the Internet Report.
iiNet’s highest speed VDLS2 plan delivers Rocketfast maximum potential connection speeds of 80 Mbps download and 40 Mbps upload. Actual speeds you experience can depend on various factors such as network load and equipment.
That’s not all!
iiNet offers unlimited data plans at affordable prices backed up by industry-leading customer service and unlike on the NBN™, we control the process end to end so we’re not reliant on third party providers allowing us to offer better value plans to our customers.
On top of this, you’ll get the flexibility of no lock-in contract or you can take up our 50% off offer halving your monthly cost for the first year on a 24 month plan.
So if you’re living in the VDSL2 footprint in the ACT, you don’t need to switch to the NBN™ , instead join iiNet’s VDSL2 network and get Rocketfast speeds for just $39.99 a month for the first 12 months on a 24 month plan! * Min charge $1,509.75.
Quick! Find out if you’re eligible to get VDSL2 today!
Check if this offer is available in your area!
* Offer only available to new customers on 24 month contract. Offer may be withdrawn at any time. Min cost includes $59.99 standard installation fee + $10.00 freight charge.
Plan changes during Contract Term not permitted. Available in selected coverage areas.
32 comments
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Hi Angela,
Any differences in cost come down to connection types available. For instance, the ACT has access to a variety of different connections, depending on what is in the location, including our own VDSL2 network. this stems from our purchase of TransACT several years ago. As for WA, we’re retailing what services we can and from the NBN.
– Leo
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Can we have this system here in Oakey QLD. We live in an pocket of Oakey that NBN Co has forgotten to do. Calls and mail to them reveals that they have no forward planning as cannot tell us when it will be done, instead the website says Dec 2020, the date by when all of Aust is supposed to be done. I would not employ them to project manage (what’s that ?) anything.
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Hi, I’m Alan from Nanango 4615.
Had the cleaning lady in today, who has NBN. And complains about the number of interruptions, slow speed and loss of service.
I’m already getting most of what I need, but find the new service relying on your own new copper more interesting that the fibre to the node, substandard service telstra is apparently rolling out.
And if available, know what I’m going to buy myself for christmas.
Cheers Alan -
Hi,
I have been enjoying the Transact (now iiNet VDSL2) fibre to the node service for over 15 years now in the ACT and I have been dreading the NBN rollout in my area. I am so glad to hear that those of us lucky enough to have this VDSL2 service will not be required to churn to the substandard NBN services being rolled out at a tremendous cost to the Australian taxpayers.
I am very disappointed to see that the NBN is not delivering on its promises of a world-beating high speed network unlocking benefits and opportunities for users and businesses.
Unfortunately I will soon be moving to rural Australia to a town that supposedly already has NBN services (via wireless 50Mb service). As I work in the IT industry I will be forced to commute to Canberra to do most of my work as the NBN will not enable me to work remotely for a lot of what I do.
Mike from Canberra
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Are you planning on expanding the VDSL footprint in the ACT? I am an existing iiNet customer in the ACT but cannot get the nbn or VDSL.
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Hi Emma,
We don’t have plans to expand the VDSL2 network in the ACT.
– Leo
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For the last 6 years we have had iinet Canberra vdsl2
We get 37 down and .5 up.As more customers join the speeds get slower and slower, iinet refuses to fix there network.
Most of the time we can’t even upload pictures as the upload speeds are so dreadful.
Numerous techs have come over the years and said sorry we don’t garentee upload speeds so go get stuffed.
This is on an iinet business plan as well.
Looking forward to the nbn as they may actually provide more then .5 upload speeds.
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We’re sorry to hear this has been your experience, Bradley. We would encourage getting back in contact with our Business Support team (13 86 89) and requesting to speak with a Senior or Customer Service Manager as required so we can continue working toward a resolution with you.
– Brianna
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Well guys, been with iinet for years, getting speeds .27 mbs constantly, really you don’t expect to believe what iinet is saying (with my low speeds they say its a tetstra problem) I can quadrable my speed.
What a joke, I am on adsl 2, makes no difference
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Not sounding too flash there, Robert. We’d recommend running through the following troubleshooting to determine what is causing your connection speed issues: https://iihelp.iinet.net.au/Troubleshooting_ADSL_or_Naked_DSL_Speed_Issues
First step would be checking the Home Phone service has a dial tone and free of any line noise (buzzing, static etc).
– Brianna
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I have returned VDSL 2 after the performance reduced while under TransACT. I run a speedtest regularly and average 50 Mbps down and 30 Mbps. I have seen peaks of over 70 up and 40 down.
I have had minimal distributions and even during peak usage periods have never had lower than 30Mbps download.
I will not be going to NBN as friends on more expensive plans rarely achieve this performance.
Thanks iiNet.
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I have VDSL2 and just ran some speedtests using the Speedtest app by Ookla, available in the Microsoft Store https://www.microsoft.com/store/productId/9NBLGGH4Z1JC
ping / down / upOokla iinet to ..
> AARNet Canberra
14ms / 73MbpsD / 28MBpsU
> UberGlobal Canberra
30ms / 59MbpsD / 27MbpsU
> CloudCentral Canberra
25ms / 71MbpsD / 27MbpsUPretty good, close to spec. But I have to say I was really offended by iiNet sending me an email saying that I wouldn’t have to worry about not getting NBN in my area because I already have VDSL2. Ahm .. excuse me!? I’ve been waiting for NBN for years now. Sure, I’ve got VDSL2. But how are those pings? Bloody terrible. I had 10ms ping on ADSL2+. Ping has gotten worse under VDSL and they don’t seem to know how to fix that. I was hoping for 2ms pings under fibre!
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Hi Gavin,
If you have VDSL2 with us, then there’s no need to move to NBN. We do encourage having a chat to our Support team on 132258 to have your pings investigated.
– Leo
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Hey, when will you offer VDSL in CAlwell? I have been waiting for NBN, its 12 to 18 months away – still! Sucks that thr rest of Australia rural areas have NBN and I’m stuck at 3Mbps on a good day!
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We will let you know if it is on the cards in the future, Paul.
– Brianna
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Hi – I have VDSL2 in Ainslie. Received NBN mail-out stating I need to convert. I quizzed iinet via email and was told the VDSL service has a cut-off date and I should change to NBN. I called iinet support – an off-shore call centre – and was told the email was incorrect, and the VDSL network will continue indefinitely.
Can you please state categorically whether VDSL2 network in North Canberra will continue; and if not what is the cut-off date.
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Hi Paul,
It’s concerning to hear you’ve received some conflicting advice from our team – We can clear this up for you! As you’re already connected with VDSL, you will not be required to make the switch to NBN. We will be sure to get in touch should this change at any point in the future.
– Brianna
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iiNet, do you have a roll-out plan available? I’d like to know when this new service will be available in my area vs NBN (which has just been pushed back…. again).
Banks, ACT.– Jase
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Hi Jase!
We don’t have a rollout plan for this, as the network has already been constructed. Have a look at:
https://www.iinet.net.au/internet-products/broadband/vdsl2/
If your address is within the network footprint then you’ll be good to go.
– Leo
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Hi iinet,
I’m surprised that with all the negativity around NBN that you have no plans to expand the VDSL2 network. Appears to me you have a gold mine sitting at your fingertips with half the work already done. Sure it costs and maybe there is some legislation blocking you but a dedicated network that’s better than NBN! That’s gotta be a golden ticket. Anyway thanks for the VDSL service. I like it. -
I have theVDSL 2 service (’Fast’ not ‘Fastest’). However the signal is delivered through the original Telstra telephone line which is directly connected to the modem and not the line installed by Transact. This appears to be inconsistent with your statement above that VDSL 2 is delivered through the Transact network. Can you explain this apparent anomaly please. Suzie
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Hi Suzie,
Thanks for asking!
VDSL2 is delivered through the TransACT network, which we acquired, via the VDSL2 nodes in the local area. From there, it runs through the last mile of copper, to the premises.
– Leo
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I’ve been on this VDSL2 plan for years and get a maximum of 29Mbps download and 1Mbps upload, I work from home and this is absolutely atrocious.
My neighbours in the exact same building as me get 4 times the upload on the same plan, I’ve spoken to iiNet’s tech support to no avail, I will be changing providers as soon as anyone can give me something higher than 1Mbps, NBN or not.-
Hi Will,
This is concerning to hear, as in theory, performance should be close in all premises in the building. However, there is more to this than meets the eye, as there are a variety of possible scenarios here (including how the cabling is setup from the node to your premises). Would you mind e-mailing myself directly with your details to: leo.yarnold@corporate.iinet.net.au and we can arrange for further investigation.
– Leo
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We have been on VDSL2 for nearly 2 years in Weston Creek and are moving to a house in Kambah which is connected to the NBN, however when I called iinet to switch our services, I was told that NBN is not connected at our address so we would need to stay on VDSL2 (fine) I asked if this service will be disconnected in the future and the customer service agent assured me it will continue. I called NBNco to discuss as the previous owner told us they were already using the NBN and they confirmed it has been installed and was active at the new house. They also said VDSL2 will be disconnected in Kambah as of Feb 2019… so now I’m faced with conflicting info from iinet vs NBNco and don’t know if we should argue with iinet further to get nbn service at the new house or settle with VDSL and possibly have to go through the whole process anyway in 6+ months when we’re forced to switch to NBN?!
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Hi Laura,
Thanks for taking the time to raise this, as the issue you’ve highlighted is incorrect information being provided by NBNCo.
To be absolutely clear and for the benefit for all reading along:
If you are connected to our iiNet Ultra Broadband network, which includes:
• iiNet VDSL2 (ACT)
• iiNet Cable (parts of Geelong/Mildura/Ballarat in VIC)
• iiNet FTTB (Metro areas where available) servicesYou do not have to move to NBN.
These are our own networks, completely separate from NBN and you can safely disregard any statements from NBNCo that you must move as they are absolutely incorrect.
Further to this, the advice you received stating that iiNet VDSL2 will be disconnected in Feb 2019 is also incorrect.Thanks once again for bringing this to our attention.
– Leo
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Hi Leo,
Can you please confirm if this advice re. iiNet VDSL2 is still correct for Kambah?
Our ADSL2 service is being disconnected on 9 March 2019, and we have been told we need to move to the NBN.
Our friend suggested Ultra Broadband and we are keen to sign up provided that it will be available to us post 9 March 2019.Thank you,
Alex-
Hi Alex!
We can have our team get in touch with you to go over your options. Please e-mail is via iiOnline@iinet.net.au with your details and mentioning your blog post. Our friendly team of experts can check your address to see if we can offer a VDSL2 service for you!
– Leo
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I used to sync vdsl2 in 60-70mbit
Lately it been no more than 40mbit
And getting slower
Has something change?-
Hey Binh!
That’s a wee bit odd! Thankfully, we have a guide that might just help. Have a look at:
https://iihelp.iinet.net.au/Troubleshooting_VDSL2_for_Speed_Issues
If that doesn’t resolve this for you, our Support team is available 24 hours a day, ready to help!
– Leo
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Gavin with the high pings:
This is because iiNet VDSL2 has Interleaving turned on, which improves reliability of the line but the trade-off being additional latency.
A few years back, TransACT/iiNet would turn off Interleaving when a customer requested it of support. Then they stopped, saying the option to do so would become Toolbox feature – but to the best of my knowledge, hasn’t.
NBN use G.INP instead.
Why do the Act get the nbn cheaper than us here in Western Australia?????????