Over the years, there’s been a significant increase in the number of emails impersonating Westnet, which may contain fraudulent links or attachments. These types of scam emails usually attempt to steal your Westnet account information or credit card details, which is known as “phishing”.
Here’s some info to help you avoid being hooked by these phishing scams.
While some scam emails look dodgy just at a glance, others can look incredibly similar to legitimate emails. Here’s some tips to help you spot a fake:
Scam emails can be distressing as they often use fear tactics to make you panic so you don’t think before you act. Remember these two tips to make sure you’re getting information from the right sources.
For more information about scam emails including further examples of iiNet scam emails, please see our Scam emails and phishing article on MyHelp.
I have just sent it. As above
We appreciate you taking the time to report the scam and send it through to our security team. Thank you.
Scam calls have been coming for weeks, always the same wording about NBN and trying to get in touch with us. We are asked to press 1 which we never do, to speak to a technician. They caller threatens to cut off our Landline. We usually just ignore and hang up, but today I had 4 calls between 12.50 and 3.19.
We have had 3 of these calls today all purporting to be from NBN – and from 3 different Sydney numbers which if called back are said to be ‘not in use’. Is it possible for ‘not in use’ numbers to be blocked from these scammers use?
We have experienced many daily “NBN Co.”scam calls by our fixed line and now VOIP phone. As soon as we here them we just hang up. This was intense before we connected with Westnet then stopped for a while but now occasionally call. The calls can’t be traced.They seem to be coming from call networks some operating from private premises offshore. Sometimes kids or household conversations can be heard while waiting for the caller to take the phone.