BizPhone – the phone system you can manage online

Have you heard the talk about our small business phone system, BizPhone? iiNet BizPhone allows you to run your small business with BIG business innovation. This small business phone system is packed with big business features that you can manage online without having to call in the techs.

BizPhone is made to fit your business and comes with a number of customisable features, including:

  • Unlimited standard calls to Australian mobiles and landlines.
  • Custom on hold music to keep customers entertained while they wait.
  • Automated receptionist and custom menu.
  • Direct your calls to the right person, in any order you choose.
  • Automatically forward your phones to a mobile so you never miss a call.
  • Keep your existing phone number*.
  • See who’s available to take a call with Busy Lamp Field.

Press play to see these features in action!

Manage your BizPhone setup online

We understand that no two businesses are exactly alike, so BizPhone ensures that you’ve got the ability to change your settings and customise your features with ease (not to mention without the fees!). Simply log into the Self Service Portal to update your BizPhone setup. It’s that easy!

“BizPhone’s scalability and online portal has been a huge benefit. We don’t need to tell a third party ‘Oh, we need this diversion to go here, or we need this group going through these people, or we want this thing to ring this many times.’ Having the control of that in-house has been massive. “I’m a bit of a control freak, and having that control has been wonderful!” – BizPhone customer, Chris Eve from HSSWA.

The BizPhone Self Service Portal empowers you to take care of business without calling in the techs. Here’s just some of what you can do online:

  • Turn on or off your call forward settings. Leaving the office and the team are on holidays? No worries, just direct the phones to your mobile while you’re on the move.
  • Set up customised schedules for business or after hours, or while the team are away over the Christmas holidays.
  • Update your voicemail message by uploading a new audio recording to the portal.
  • Want to share company contacts with your staff? Simply add group-wide contact lists to all your staff phones.
  • Change the email address for your voicemail to email, or even CC in other people – plus more.

The Self Service Portal is made to be user-friendly and is as easy as turning the switches on and off. Don’t believe us? Just check out the image below!


Hold the phone. Tell me more!

iiNet’s BizPhone is jam-packed with a set of features that are bound to set your business apart for an affordable monthly cost, and with your choice of 0, 12 or 24-month contract**. You can find out more on our website or call our award winning small business team on 13 86 89 to find out how BizPhone can benefit your business.

Ready to get biz savvy? Call 13 86 89 or click here to find out more!


*BizPhone integrates with phone numbers from most phone carriers including Telstra, Optus, Primus, Verizon, Symbio Networks, GoTalk, AAPT, TPG, iiNet, Internode, Agile and TransACT. If your phone number is with a different carrier, give us a call on 13 86 89 and ask our friendly team if your number can be moved across to a compatible carrier so you can use it with BizPhone.

** Total minimum cost on a 24 month contract is $598.80 (SoftPhone), $728.75 (Standard or Cordless) or $1208.75 (Premium). Includes $9.95 handset delivery fee (excluding Softphone). Does not include the cost of any optional features.


  1. Brian says:

    How does this work on the NBN

    • Brianna Burgess says:

      Hi Brian,

      Good question! BizPhone is a VoIP (Voice over Internet Protocol) product. It connects to the modem via an Ethernet cord to operate and makes and receives calls via your NBN connection. For more information, don’t hesitate to give our Business team (13 86 89) a buzz.

      – Brianna

  2. Barry Tippett says:

    What is the cost to supply Bizphone and what is the monthly costs.

  3. Dagmar Reuther says:

    can you keep your existing phone number?

  4. michael says:

    Can I get BizPhone (softphone) on my current residential ADSL Offnet plan or to a I need to upgrade to a business ADSL plan?

    • Tal Waterhouse says:

      Hi Michael,

      BizPhone is only available with a business broadband plan. Give us a call on 13 86 89 if you have any questions about the available options in terms of upgrading and adding BizPhone to your account.

      – Tal

  5. Max says:

    How are multiple phones (5 handsets) connected to each other within a small business setting? How are these connected; via a local area network, via the BizPhone app, or via individual IP addresses?

    • Tal Waterhouse says:

      Hi Max,

      The handsets are connected via your local area network, obtaining individual IPs in your LANs address range. Physically, you can hook BizPhones up in one of two ways:

      1. If you have an available Ethernet port (at the wall, switch or modem), the handset can be connected directly.
      2. If your Ethernet ports are already used for connecting your PCs to your LAN, you can ‘daisy chain’ your PCs to BizPhone

      We are interested in supporting your small business Max, so we’d like to get one of our business experts to give you a call and hear more about your needs. Can you please email you best contact details to and we will have someone reach out to you to discuss how we can best assist.

      – Tal