Building an NBN™-ready home


If you’re moving home, don’t leave your internet behind! If you love your broadband, and you’re building a new home or moving house, it makes sense to check if your new home is NBN™-ready.

There’s a lot to do when you’re moving in to a new place, but thanks to the iiNet Movers Team it’s now easier, cheaper and more flexible for you to change your address and relocate your internet connection.

So whether you’re currently building a new home and want to plan ahead for your NBN™ connection, or if you’ve found a new place and will be moving in soon, here’s everything you need to know.

I’m building a new house

If you’re building a new home and want to make sure you’re ready to connect to the NBN™ when you move in, make sure to check if the property developer has applied for the NBN™ network. You can ensure your new home will be ready to connect to the NBN™ without the hassle by following these three easy steps:

1. Start planning early

Start thinking about how the NBN™ build process fits into your construction plan (like working out where the modem or NTD should be placed in your house), any costs that may apply, and gather the documents you’ll need for your application. You’ll need to apply for your NBN™ connection a minimum of 3 months before civil works commence, so make sure you start planning the installation early in the building process. All new development applications need to be made online. NBN Co will then confirm the eligibility of your premise and guide you on next steps, fees and the building process.

 2. Get your application ready

If construction hasn’t commenced and you’re still in the planning process, you’ll need to apply for conditional approval by submitting a new development application. Once Practical Completion has been achieved, you will need to submit an as-built design and/or Notice of Practical Completion (PCN) to notify NBN Co that you are ready for a site inspection.

3. Design and build

Preparations for NBN™ infrastructure can be undertaken during the development stage. This may involve Lead-in Conduits (LICs), pit and pipe works, or pathways. NBN Co standards state that before a NBN™ network can be installed, it’s the developer’s responsibility to build the works required for NBN Co to install the NBN™ network. Design submissions must be submitted online for pit and pipe works or pathway works and once approved, the build process can commence!


I’m moving house

When it comes to moving, there’s a lot to do but thanks to the iiNet movers team it’s now easier, cheaper and more flexible for you to change your address and relocate your internet connection.

The good news is because you’re an iiNet customer, wherever you move in Australia, iiNet has a plan for you! While we can’t move your couch and the TV for you, our award-winning customer service team can make connecting the phone and internet at your new address easy and hassle-free.

  1. Moving made easier

When it comes to moving, our awesome specialised movers team makes it easier for you, making sure you get settled in with the best broadband plan to suit your needs. You can even keep your current phone number* and email address!

  1. Save money

Refresh your contract at your new address and there’ll be no broadband activation fees, no contract break fees on your existing broadband service, and if applicable, you’ll also receive discounts on new line connections or NBN™ New Development Fees.

  1. Flexibility

Give our friendly movers team a call and you can decide your disconnection date and the connection date at your new address. For those who may be leasing or still planning, we have flexible contract options but it’s worth noting the significant savings when you take up a new contract. If you move again within less than 24 months, you can just refresh your contract again at your new address to avoid new broadband activation fees and any contract break fees. Easy peasy!


iiNet Moving

So if you’re on the move soon, grab the boxes and packing tape and leave the ‘net to us – wherever you’re moving, just let us know and we’ll arrange for your internet to move too!

iiNet Moving2

Got your hands full with packing? Check out our Moving House FAQ for some handy info, including the details you’ll need when you call and connection time frames or give our movers team a call today on 1300 541 714.


Choosing an NBN™ plan

Buying a home in an NBN™ live area means that you’ll already have everything needed to get connected when you move in! The only thing left to do will be to choose your plan.

If you’re about to move in to your new home and you don’t know if the NBN™ is available, the first thing to do is check your address here. If you received the status “Service available at your address” when you checked your address in our NBN™ Coverage Checker – that’s great news! The NBN™ is now available and you can choose your plan.

If you’re eager to get NBN™ and your address is expected to be NBN™-ready within the next 3 months, you can pre-order iiNet NBN™ for a hassle-free switch and we’ll get your order rolling as soon as NBN™ reaches your door. Just pre-order your preferred plan now, then sit back, put your feet up and relax knowing that with iiNet you’ll be joining Australia’s most satisfied NBN™ customers.

If you’re part of an NBN™-ready estate, ask your builder to arrange a pre-installation of NBN™ Connection Box (also known as Network Termination Device or NTD) so you’ll be ready to connect ASAP.

You can request a pre-installation of the NBN™ equipment as soon as the site is secure (lock-up stage) and has power, or where a generator can be used. After you submit a request, NBN Co will contact you to arrange an appointment – be sure to allow a minimum of 20 business days for NBN Co to complete your request.

If you’re keen to know more and find out what NBN™ hardware you need, check out our blog article Building a home and looking to get NBN™?


*Not available for all carriers.


  1. Glyn says:

    Your article on building an NBN ready home is pretty “thin on the ground”.

    Yes you can decide where the NTD will go except that you might not GET an NTD as you may end up with FTTN or FTTK.

    Then you have to get the internet connections from the NTD or wherever you put the VDSL modem to wherever you want to plug in your computer. Sure you can go WIFI but WIFI is less reliable and slower than ethernet cable so why not put in some cabling when you build?
    Then there is the question of a home phone. Yes you can get a wireless phone and plug the base station directly into the modem but if you are building a house then it makes more sense to put in a cable so that you can plug the base station in at a location that is more convenient. I know that home phones are on the way out but lots of people still want one (I do). I can plug in phone in the kitchen, family room and each bedroom with wiring that goes back to where my modem is located.

    Now I’m in IT so I thought I KNEW what I wanted when I cabled up my house in 2008 but the scene has changed now (No NBN back then) but I’;m still glad that I went overboard and put in lots of cat6 cable.

    Now I know that most people don’t know about all of this and it may confuse them but it might be an idea to put SOME extra information into your article suggesting that people have to ALSO think about what locations they may want network ports.

  2. Frosty says:

    I moved into an apartment where the builder/developer had put in a string and conduit for a future fibre connection, but they forgot to put a power outlet anywhere near where the fibre would terminate. The nearest power outlet was 5 metres away, on the other side of the room. Couldn’t plug in the NTD or router. Idiots!
    Check that there is a power outlet where your internet connection terminates.

  3. Chris says:

    Any chance iiNet could offer NBN packages which are flexible: e.g. offer more speed for less data and vice-versa?

  4. Elizabeth MacColl says:

    I like the above idea too. More speed and less data , especially for me – a senior. I don’t want to download movies but I would like faster internet browsing.

  5. JAMEZ says:

    I will be moving shortly into a new build house. The estate is NBN ready and NBN is being installed ready for connection
    Happy with iiNet as an existing client I contacted them and eventually was transferred to your sales. They were happy to get me connected but told me a cost of $300 plus $79 would apply. I was disappointed at this why would I use iiNet as my preferred ISP?
    On contacting NBN was told a $300 charge is made to the ISP for a new build but it was up to them if they passed this on. He suggested other ISP’s may not.
    After reading your blog about saving money on moving home with your special team thought you make to respond.
    Kind regards James

    • Leo Yarnold says:

      Hi Jamez,

      Thanks for getting in touch!

      When connecting to NBN in a new estate, we do pass on the New Development Fee, as NBN needs to recoup their costs for rolling out the network in the estate. We simply aren’t able to absorb this charge and it is applicable when the property has its first connection to the NBN network.

      – Leo

  6. Bryan Huntley says:

    My current address doesn’t yet have NBN connected. However, we have sold, and are moving in a couple of months to just a few blocks away but to long-established, not new-built house. I checked, and the new-purchase locale does have NBN available.
    In view of Leo Yarnold reply to Jamez (March 1, 3:36pm) does this mean I’ll be up for $379 if I choose IINET to make the switch, or not?
    What about modem?
    Have been with IINET over 8 yrs.
    Pse advise.

    • Leo Yarnold says:

      Hi Bryan,

      It sounds like the premises may have already had NBN installed and connected previously? If that’s the case, the $379 fee won’t apply.

      – Leo