Customer Service

How not to get hooked by phishing scams

Over the years, there’s been a significant increase in the number of emails impersonating iiNet, which may contain fraudulent links or attachments. These types of scam emails usually attempt to steal your iiNet account information or credit card details, which … Continue reading →

Save money and time when you move your ‘net with iiNet

When it comes time to move, did you know that you can take your internet with you? That’s right! While we may not be able to help you pack boxes and move the TV, we can make sure you get … Continue reading →

iiNet rated best NBN™ provider in Australia!

iiNet has been named as Australia’s best NBN™ provider! A leading consumer advocacy group, recently compared NBN™ performance with other providers over the past six months and iiNet has come out on top! Over a six month period between January … Continue reading →

Celebrating 25 years connecting you to the ‘net!

Happy birthday to us! On the 23rd of October, we celebrated our 25th year of proudly connecting Australians to the ‘net. That’s right – it’s been a quarter of a century since the company was founded in Perth, WA, 1993. … Continue reading →

Don’t cancel your ‘net, move your ‘net with you!

When you’re packing up your belongings and getting ready for the big move, the last thing on your mind should be whether your ‘net is coming with you. Moving can be exciting, but it can also be super stressful, that’s … Continue reading →