Customer Service

The Mystery of Bird Tower

What happens when you contact iiNet with a problem? After speaking to a friendly customer service representative (CSR) your issue can usually be fixed on the spot. But sometimes the situation is a little more complex than first appears. So … Continue reading →

Merry Christmas from Customer Support

With Christmas and 2013 fast approaching, it’s that time of the year to not only look forward to what the future holds, but to look back on the year that’s been. For our Customer Service teams, it’s been an awesome … Continue reading →