Customer Service

AC WiFi: What you need to know

There’s a lot of talk about AC WiFi these days; what was a new-fangled WiFi technology back in 2012 is now pretty commonplace but if you don’t know what it means, you may not know that a better type of … Continue reading →

Business comes out on top 5 years running!

Have you heard the news? iiNet Business has done it again! We’re pleased to announce that for the fifth year in a row, iiNet Business has received Canstar Blue’s Most Satisfied Customers award for Small Business Broadband. iiNet has been … Continue reading →

How to guide: Optimise your WiFi

Wireless connectivity transform the modern home but when you’re struggling with a weak WiFi signal it can be frustrating, to say the least. A weaker signal means slower performance, which can leave you suffering the buffer when you should be … Continue reading →

How to guide: Manage your account from home in Toolbox

Have you heard about Toolbox? It’s the name of our online account management tool and it can make life a lot easier when you need to make changes to your iiNet account. If you need to make a change, you … Continue reading →

Join Australia’s most satisfied NBN™ customers

Why are iiNet NBN™ customers the most satisfied? We set ourselves apart from our competitors with industry-leading customer service and by offering unlimited data at affordable prices.  At iiNet, we’ve been working with the internet since the dialup days and … Continue reading →