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How to spot scams

So far this year, over $190 million has been lost to scams and hoaxes. The most common method of attack is a practice called “Phishing”. Not to be confused with the leisurely pastime of catching fish, “phishing” works by luring … Continue reading →

Small Business phone made easy

There are a lot of good reasons why iiNet BizPhone is the ideal small business phone solution: It’s easy to set up; available to any Aussie small business with a fixed line broadband connection; It’s simple to use, with a … Continue reading →

How to handle complaints on social media

Operating a small business can present some unique challenges when handling customer complaints. Larger companies may have the luxury of a dedicated complaints department, but that doesn’t mean that smaller businesses can’t ace their social medial management, too! Here’s our … Continue reading →

How to responsibly recycle eWaste

We rely on tech – but what happens when it stops working? According to the Global eWaste Monitor, a record 53.6 million tonnes of eWaste was generated worldwide in 2019, up a whopping 21% in just five years. To put … Continue reading →

How to use social media for small business

These days, customers expect all businesses to be on social media. For business owners, this isn’t a case of creating a Facebook page and leaving it at that – it’s about engaging with customers on the right platforms and providing … Continue reading →