Change your nbn technology with the Technology Choice Program


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Fibre to the Premises (FTTP), Fibre to the Node (FTTN), Fibre to the Basement (FTTB), Cable, Satellite – There are quite a few different technologies being used to bring the National Broadband Network to Australia.

The technology type your premises will receive is predetermined by nbn™, who use a best fit solution for the different areas across Australia. nbn™ takes into account existing infrastructure and other factors such as cost-effectiveness and how quickly it can be connected, to decide which technology will be rolled out in any given area.

However, many tech-savvy people will do their own research on the different technology types and have an idea of which they believe to be the best choice for their home. So what happens if the technology type you receive isn’t the one you think is best for your premises?

Technology Choice Program

The Technology Choice Program devised by nbn™ is a way for people to pay to change the nbn™ access technology they are receiving. There are two types of applications that can be submitted for a technology switch: Area Switch and Individual Premises Switch.

Area Switch

Area Switch is the option to switch a group of eligible premises from one nbn™ technology to another. The recommended size of a group of premises for an Area Switch is 150 to 300 premises. This option is ideal for applicants such as incorporated associations, multiple dwelling apartment blocks and local and state government authorities.

For example, if a whole town is set to receive FTTN, an individual representing the town can submit an application to pay to switch to FTTP technology. Once an area is chosen for the application, you cannot pick and choose individual premises within the area. If 3 suburbs are submitted in the application – every premises within the 3 suburbs will be included.

Costs of an Area Switch vary depending on the size and complexity of the job and can range from tens of thousands of dollars to millions. Construction costs of previous whole town Area Switches have exceeded 1 million dollars. You can see the available Area Switch options below.

Area Switch

Individual Premises Switch

The Individual Premises Switch option is best for switching one individual premises or a small group of premises to an alternative nbn™ technology. This option could be used for a single residential property, a school, a farm, a business etc. The applicant must be the owner or authorised representative for the premises considered.

An example of an Individual Premises Switch could be a suburban house switching from FTTN to FTTP. However, in the case of an Individual Premises Switch from a planned FTTN or FTTB network to FTTP, the originally planned network must already be deployed before an application can be submitted.

An Individual Premises Switch will usually cost somewhere between a couple of thousand dollars to tens of thousands of dollars. There’s a small possibility prices may be reduced if multiple premises in the same area all undergo an Individual Premises Switch. You can see the available Individual Premises Switch options below

IP Switch

It’s important to note that paying for a technology switch will not fast forward your nbn™ connection. The technology will roll out at the same time as it was originally planned to. The fees can be seen in the table below.
price table

Regardless of the technology you receive or choose, when you sign up to the nbn™ with iiNet you get a choice of great plans and excellent customer service with a personal touch. We don’t call ourselves the nbn™ experts for nothing – we know the ins and outs of Australia’s national broadband network and we bring those expertise to our customers when they sign up with us.

To see where your exact location stands in the nbn™ rollout process, check out the nbn™ Coverage Checker. This will let you pinpoint exactly where sites have been built or are in stages of preparation or construction. Make sure to register your interest on the nbn™ Wait List and check out iinet’s nbn™ plans to be ready to roll when the nbn™ hits your neighbourhood.

Image credit: nbn™


  1. boeman says:

    You are only offering Asynchronous plans which are really not fast enough. Synchronous plans at around 200Mbps would be much better. That is 200Mbps in and out.

    Let’s get real about providing a real world standard internet, not this botch job. There are a lot of people getting rich short changing the people of this nation out of a real internet standard.

  2. David says:

    We have been waiting for 3 years already. By the time it comes to us, the technology will probably be well outdated. Frustrated and fed up with second rate ADSL.

  3. Bundy says:

    Why not make an easy to print infographic leaflet that I can print off and drop in all my neighbourhoods letterboxes to drum up some interest. Even better add a specific URL to each infographic that lets interested parties yay or nay so you can gauge the interest and if it is in your favour then cover the cost for the neighbourhood so long as you get some loyalty on connection?

  4. Imran says:

    Is there anyway of “guestimating” how much upgrading would cost? I wouldn’t want to pay $660 for a quote like that business in Newcastle received. $10,500 for 300m of work.

  5. Matt says:

    Thanks for nothing Mal

  6. Fred Scholten says:

    This text is wrongly formatted, it is cut off the right border, at least on my iPad

  7. peter says:

    All a bit of a laugh as far as I am concerned. I live 8km from the centre of the Perth CBD and cannot get ADSL via the phone line. Have to be satisfied with wireless.
    Not even given any indication if this upgrade will take place in the next millenium.

  8. TrevorX says:

    Just be aware that it could take six months or more to get the quote back, and in the meantime your premises will be marked as ‘on hold’. That means if the NBN is rolled out in your area while you’re waiting on a cost estimate, they *will not* connect your premises as part of the normal rollout. Which will result in you having to pay an extra fee to have an NBN crew come out to connect your premises up later. Sounds tough, huh? It is – it’s meant to be, to discourage interest in fibre on demand (FoD). As are the ridiculous quotes in the five figures for actual connections.

    The take-home message if you care about or rely upon a fast broadband connection is: it will not happen under an LNP Government. Greens have FTTP as a stated policy, Labor are going to do their best to make it work within the confines of existing contracts. The LNP are spending $12bn+ *more* than Labor were on a vastly inferior network (in reality $56bn more than Labor, because the NBN under Labor was an investment as it would turn a profit. The MTM NBN under Malcolm Turnbull can’t turn a profit, so it’s not an investment, so the full cost has to be worn by taxpayers. $56bn now, another $30-40bn+ to upgrade to fibre later).

    The LNP were the infrastructure and economic mismanagement cost of a country who had lost confidence in Labor. But while Labor may have been a six out of ten (despite the infighting they actually did a hell of a lot of good while in power – just check out the hundreds of beneficial pieces of legislation they put through that Murdoch’s media comprehensively ignored), the LNP have been a negative three. How much more damage can we afford?

  9. Peter Layton says:

    My house is 600Metres from the exchange so I get speeds of 17Mbps (ADSL2 Turbo). The NBN has put a node / cabinet right outside the exchange which means that the copper to my house will still be 600Metres. I can’t see I will benefit much from the NBN. So speeds will most likely be much the same. If the speed was double I probably wouldn’t notice any difference.



  10. Matt says:

    It might be useful to let people know the very high range of build costs and the fact that very few people have proceeded.

  11. Anita Schult says:

    We currently have satellite nothing else available for our area
    What is Sky Muster?
    Is that what we have or the new one?

    • Leo Yarnold says:

      Hi Anita,

      If you have Satellite in your area, then you would have either the previous NBN Satellite service, or the older Australian Broadband Guarantee service. Sky Muster is the new NBN Satellite service which has just been released, which promises much faster access to the network. Keep an eye out as we’ll more information on this soon!

      – Leo.

  12. geoff says:

    why is my adsl2 connection so slow at the moment…….250kb /sec

  13. AC says:

    This is just another way to hide the nth blowout in costs. Most of the roll-out has gone on lawyers, PR project planning changes, more lawyers and more PR so far.

    Get each user community to pay for the short-fall, now these leeches have gorged themselves on all the steamy, ripe taxpayer’s blood and have their taps well and truly embedded.

  14. Brad says:

    This is a joke right? How many ppl have actually succeeded changing from one to another? Also so I have to literally pay 10s of thousands of dollars just to get what other ppl got before the disator that is the MTM. It is a joke.

  15. Barrie Clarke says:

    have you any idea when telstra will commence
    the NBN rollout in Mosman Park 6012?

  16. M Fullam says:

    If I understand this upgrade fee structure above correctly, by charging extra for what early roll out use gained for free, appears to be a form of extortion

  17. Jason Howe says:

    the only viable outcome i see from 5+km from the exchange would be satellite or fixed wireless assuming 1+tb is available as the quota at present isn’t suitable within either medium to be a practical as a internet solution..

    I’m on a pension my max is $1,200.. a cash advance my neighbor within the complex would within the situation

    I live and a 11 unit complex @ 411 belgravia street cloverdale WA 6105..

    the unit i live in has 2 wires servicing the premises..
    I suspect it would require cat-6a or cat-7 to be installed as the replacement cable, the distance between my premises and the box and out premises may exceed 100 meters in length making either lan or vdsl a unlikely as a source for internet..

    I can only the viable outcome fttp, cable could be run to service all premises though it would still require a fibre optic link as a backhaul..

    to be honest we have less than 10years before migration to 10gb is going to be mandatory that being said you can’t support data caps at 1TB i consumed a max of 1.6TB across 2x 4/1mb connections, at 50-100mb we have not the quota in place to a 24/7 connected world we live in…

    we don’t have things in place to handle data requirements of 10 years ago never mind today or within the next 5 years, this bullshit plan malcolm the conman turnbull is 2-5 generations of hardware behind the times..

    i’m off the ascot exchange, the only types of connection i have is adsl or 4g.

    the true state of fixed wireless still requires massive investments within back haul to be usable..

    if you want a true picture of satellite just add the current sat maps for pay tv with with actual internet service to see going that routes is toilet crapper away from being the bin job it is…

    while my 1,200 advanced is the stake i would use, on mass deployment i find my contribution should be between $500-750..

    and that’s for ftth not the second class citizen on anything associated with fttn/fttb/fttc/fttdp….

  18. Bill Howell says:

    I am not impressed with the situation whereby I was given a “mock” installation appointment.
    This NEVER occurred when I was in charge of thr Customer Telephone Installation Depot for over 30 years in Townsville.
    I am not impressed.

  19. Paul Tuttlebee says:

    Plenty of information but I still havenoidea whenthe service will be available. Broadband in this area is pathetic and expensive.

  20. Joke says:

    What a joke. Which individuals, other than the potentially wealthy, are going to be able to afford to pay for the NBN Individual Technology Switch?

    Perhaps the NBN should be rolled out with the latest technology and not taking shortcuts, such as FTTN, to save a few dollars now, and implement the roll out as originally intended.

    Another example of short sightedness and politicians making ill informed, short terms decisions and keeping us in the Internet dark ages.

  21. David Dunn says:

    I have heard from reliable sources that FTTN and then copper is useless
    The only way to get good speeds is to have fibre into the router and then to the computer .
    This is what I would like so once this starts I would like more information regarding how far and how much it would cost to achieve what I would desire

  22. Robert Lappin says:

    FTTP is a no-brainer and longer term will be cheaper than other options, even more so due to lost opportunity costs.

  23. Michele Stewart says:

    Hi. I was an iinet customer from 1997 until moving to Qld in 2010 when we were unable to get service on the Sunshine Coast. I am back in Perth and have NBN. We have so far been with 3 different providers since November. The speed drops considerably in the evenings to a state that we cannot even download Youtube video. Is this due to congestion on the line? We are paying for 50/25 but at times it is slower than we used to have on ADSL. Can you tell me if iinet can ensure faster speeds? Or is there something I can do to get this followed up by NBN?

    • Leo Yarnold says:

      Hi Michele,

      Thanks for getting in touch. We’d be more than happy to assist! It is concerning though that you’ve had three different providers with potentially the same issue occurring. This would suggest that you do have some sort of fault going on, or that there is a fault with the NBN. It would be wise to speak to your current provider and troubleshoot with them first to have the issue resolved; they may work with NBN on your behalf as well.

      – Leo

  24. Millsy says:

    Although this article is quite informative but would be much improved being able to see the whole images not just half. I am viewing this on an iPad which may make a difference.

  25. jamie says:

    so why is it such a big deal why doesnt the government just connect the old copper lines to a fibre connection and pull through the fibre and get rid of all the copper lines as it is a out dated technology or better still run the fibre lines above ground so we as australians get what we were promised from the beginning when the idea was first put forword

  26. mick says:

    So now the NBN Turnbull destroyed and which cost taxpayers more than the original do it right price is able to be fixed by individuals in an area by stumping up huge sums of money.
    Personally this should come out of Liberal Party funds.

  27. Don says:

    yeah.. it’s all simple, isn’t it??
    The only thing we can be sure of.. both “L”‘s of government support this.It’s a money making enterprise and we have no real choice. (Same as digital/vs analogue TV – say no and you have NO TV service….)Who bought shares in TV retailers?? <:]

  28. Mark Jessup says:

    Can I choose to have satelite or fixed wireless installed while we wait the 2.5 years before we get fibre to the node? We are unable to receive ADSL. Currently use 4G dongle.

    Rosebud South, Victoria

    • Leo Yarnold says:

      Hi Mark,

      Thanks for the question. Ultimately, what technology that is available is determined by NBN and they will not duplicate types. If you are is scheduled for Fibre To The Node, NBN won’t rollout any other product than this in the meantime.

      – Leo.

  29. Geoff Henderson says:

    How can I find out what technology I amd scheduled for?

    • Leo Yarnold says:

      Hi Geoff,

      With this one, could we arrange a staff member to give you a call to discuss this further?

      – Leo.

  30. old coot says:

    Doesn’t really worry me, whatever is decided, I’ll be dead before it arrives.
    Present download speed on adsl2 varies,
    8 to 12 mbs. much faster now due new copper
    cable from house to connection box, about 150m away.

  31. Bill Fernhill says:

    How about NO. How about this verminous, lying, illegal, rogue “government” just give us the damned NBN we were supposed to have.

    I HATE my FTTN. We wanted full fibre and were originally promised that, but instead we have a pathetic FTTN connection that’s barely twice the speed of the old ADSL and that gets laughed at by friends overseas.


  32. Andrew Rock says:

    I understand that in my area, the plan is to roll out with HFC. We have never opted for cable TV, so we don’t have this “existing” system. I am quite annoyed that I’m going to have to pay extra just to get FTTP, which was originally promised, but destroyed by the LNP lying government. It would be a ridiculous prospect to install the HFC at this point.

  33. do you have any remote clue at all when you’ll be brining the service to Brighton, VIC (3186)?

  34. At least there is choice now. Before it was FTTN or fixed wireless.

  35. Chris says:

    So, Now they are saying your not getting FTTP and you have to take what inferior system we give you. Or you can pay for the other inferior systems if you don’t like what we give you.

  36. Eileen says:

    we have heard there will be NO nbn connections in the “old” Long Beach, NSW….just the new estate, so will always remain slow here…..

    Thanks for the info forwarded…

  37. merv says:

    if only the reality of the NBN was any where near the hype. 2Mbps now 3.30 pm Saturday on a 25Mbps plan,usual peak time congestion. Complaints totally ignored by iinet support and senior management. only avenue left is the TIO.

  38. Ä. McDonald says:

    what is individual premises switch”?

    • Leo Yarnold says:


      As per the article:

      “The Individual Premises Switch option is best for switching one individual premises or a small group of premises to an alternative nbn™ technology. This option could be used for a single residential property, a school, a farm, a business etc. The applicant must be the owner or authorised representative for the premises considered.”

      So, to use a very rough example, if your premises is in an area connected by Fibre To The Node technology, you could request to be switched to Fibre To The Premises technology.

      – Leo.

  39. kamil narayan says:

    Hi There,

    We just switched over to NBN and are not able to get the router to connect with our PS3. Are there any work arounds to connect to a media server

    • Brianna Burgess says:

      We’d recommend attempting to connect via both wireless and a corded Ethernet connection if possible, Kamil. This should also assist with determining the cause of the connection issue. If you hit any obstacles or require further advice, don’t hesitate to give our Support (13 22 58) team a buzz.

      – Brianna

  40. RODNEY PEGG says:


  41. Jd Mandy says:

    Turdbull has stuffed up the NBN with his to Node plan. Whats the point of trying to force fast Inet down archaic twisted pair copper cable technology that has been around since the late 1800s

  42. Jim says:

    Choice is great if you live in a city, but……Our rapidly expanding town has a decrepit exchange too small for suppliers other than Telstra to add their equipment and offer competitive plans. We can’t use new Fixed Wireless services less than a kilometre away that serve a handful of farms because we have existing landline infrastructure and must wait for NBN to offer FTN at some unknown date. So a dozen farms have 20Mbs while hundreds in town have between 55kbs and some have up to 1.4Mbs masquerading as ADSL1 or 2. And 4G “available” doesn’t mean it covers the hills and valleys and along the lakeside, and 3G becomes very flaky for residential and business when tourists triple the population at holiday season. City-centric services leave rural communities further behind in access to the benefits of technology and paying premium prices for service and infrastructure decades behind city standards.

  43. P Manderson says:

    Are you not embarrassed that the NBN Management appears to think “NBN says a forecast is “After it has happened I will tell you its coming”. Useless! ie I am living in a long established suburb in Melbourne, around 10kms from GPO, with unreliable ADSL too far from exchange, and you STILL cant forecast ANY time horizon to my address. – not 1-2yrs or 2-3 years, nor 3-5 nor 7 years – Just says “it hasn’t started yet -Derr How contemptuous of the Customer is that -so how do I and Others decide to Contract a internet Service in absolute ignorance of any useful guideline my nbn Timeline? — is it a plan to support Foxtel?

  44. Ash Wakefield says:

    Are you aware when the fixed wireless NBN will be rolled out in Bullsbrook WA, 6084. We were informed it could be mid 2016 and have not heard any more. If/when it comes to Bullsbrook will iinet be possible over the fixed wireless.

    • Leo Yarnold says:

      Hi Ash,

      According to the latest information from NBN, there isn’t a scheduled rollout for Bullsbrook, WA, besides a very small development which went active in mid-2014.

      – Leo.

  45. Betty says:

    I am not happy with NBN in my situation is very slow, I had complaint about, and still the some,I am waiting to see if other company I can do better for us,comunication is horrible, I can’t do a call internation cut out.

  46. Val Metz says:

    So Malcolm Turnbull has redirected the NBN to make the consumer pay. We have to put up with second rate not so long lasting NBN because unless you pay for it you don’t deserve it.

  47. Greg says:

    I work with a Korean colleague who is paying approx $35 USD per month for a 1000 Mbps service. He also states that the minimum speed package is 600 Mbps. On his service he can download a full movie in 10-12 seconds.

    Why is our service so antiquated compared to other countries ?

  48. Steve says:

    It is sad that most people will not get future proof FTTP now and sad that the costs for the patchwork MTM have blown out so much.

    I am one of the lucky ones that got fibre all the way to my home about 2 years ago as a result of the original plan. It is fast and reliable without a single connection problem. When I was previously on ADSL2+ I had slow speeds and disconnections.

    I do empathise with anyone still waiting for the NBN, especially those who should’ve got fibre but won’t now.

  49. trevor says:

    hi , i was told i could get the nbn installed only to be told by the installer that i cant because there is a hill near by

    • Brianna Burgess says:

      We’re sorry to hear you’ve had some trouble with the NBN installation, Trevor. We have managed to locate your account and have requested a Customer Service Representative to touch base with you surrounding the current status of your application. Speak soon!

      – Brianna

  50. Philip says:

    Here in downtown Dilston,Tas,our ADSL speed is only 160kbps, about the same as Sth Sudan methinks. Nearby Windermere is worse off with many blackspots and many new house sites without even a landline ‘cos Telstra will not upgrade the local exchange. We WERE supposed to get FTTP nearly 3 yrs ago but now we are not even on the map. Maybe the world IS flat and we fell off the edge.

  51. jamie says:

    its good to see that out of the thirty or so comments only one person has been contacted its no wonder that no one has any faith in our government cause when something good comes along i.e FTTP the government manages to find a way to screw us over from what we need not only as a nation but what we need as a country to put us on a better path for the future of all australians what a joke no wonder we get laughed at as a country

  52. Jennie says:

    13 May 2016
    For those of you who are still waiting for NBN connection – it’s not worth the wait anyway!!!
    I was connected in February 2016 after having ADSL2 connection (which continually dropped out if I answered the phone and at other times too). After I had NBN installed the Internet service was slightly faster, BUT now my phone doesn’t work properly. I can’t ring certain numbers (including my local medical centre) – when I try to ring these numbers I get a message stating that “The number you have dialled is not in service”, yet I can ring them with my mobile phone, no trouble at all. Also, there are other numbers which I have rung and I can hear them but they can’t hear me, so I then have to resort to using my mobile to call them. I have reported this to iiNet on several occasions and they have said they don’t know what would cause it and that they don’t know how to fix it.

    • Leo Yarnold says:

      Hi Jennie,

      Thanks for reaching out! This is a bit of a worry with regards to your phone service not letting you dial certain numbers. I believe I have found your account so i’m going to arrange a callback for you for a staff member to assist you with this one. Please let us know how you get on!

      – Leo.

  53. Mitch Williams says:

    Can we please have an update when iinet will be introducing the new sky muster plans? We have been on Satellite for the past 2 years and wanting to upgrade to much better speeds and data.

    • Brianna Burgess says:

      No doubt you’re excited for the release of NBN Sky Muster, Mitch. We’d recommend keeping an eye on our iiBlog, as further information will be posted as available!

      – Brianna

  54. unhappy says:

    Lodged a TIO complaint yesterday, due to my switch to 25Mbps NBN service saw my download speeds drop from 1.9MB/s to 3-5kB/s unusable.
    Blamed on congestion, its not a good first impression, as im one of the early adopters in the area.
    This has been the case for 1.5 months, its severely impacted my work as a webdev/sysadmin, and as stated by others the jump to NBN is not worth it.
    I agree with others also stating that we should have deployed FTTP for the entire network, this would have benefited Australia as a whole, rather then turn it into a money bleeding opportunity (yes the choose your NBN scheme) – we already chose & professionals in the internet arena also stated the FTTP was the only feasible rollout. Just another .gov rort by having a seemingly endless tax-payers money pool to splash in.

  55. Andrew says:

    Turnbull’s MTM/NBN is something like putting a new coat of paint on your house, when what it really needs is a new roof.

    It looks cheaper on paper, and might even look better up close for a short while, but it really isn’t solving any problems. And, after a while, the cost of repainting every few weeks to hide the watermarks will more than outstrip the cost of a new roof.

  56. Kerrie says:

    IInet, I have been with you for a few years now on satellite. Its all we are able to get. When is our upgrade available Re Skymuster?

    • Reece Hatton says:

      Hi Kerrie,

      We’ll be sending an email out in the next few weeks with further details about Skymuster. Keep an eye out for it :)

      – Reece