Choosing the right NBN plan for you


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Now that the National Broadband Network (nbn) has already rolled out to over 1.3 million premises, you could be one of the lucky ones eligible to sign up to the super-fast service. If you’ve been resisting signing up because you’re afraid it will all be too complicated, fear not; iiNet makes signing up to the nbnTM simple.

With iiNet’s fresh new nbn plans now available that are the best value yet, all you need to do is start thinking about what you want and need out of your perfect nbn plan. After ensuring the nbn is available in your area by checking the nbn coverage map, it’s time to dive in and start considering what kind of plan you’re looking for.

iiNet makes this decision easier by providing plans of different speeds and different options for calls on the plan page. We also throw in a whole terabyte of data in all but one of our plans, to keep you covered for all your browsing, streaming and downloading needs, no matter what your level of usage.  In order to help you choose the most cost efficient plan for your needs, here are some things you might want to consider.


The speed of the nbn is measured as megabits per second or Mbps, which is the amount of data that has been sent or received per second. If you’re unsure about what the speeds mean, check out our helpful article explaining nbn speed. The different speeds we offer are up to:

  • 12Mbps
  • 15Mbps – 25Mbps
  • 50Mbps – 100Mbps

The first question on your mind may be: how do these speeds compare with the speeds on the existing copper network? The ADSL2+ broadband that most Australians use can theoretically get speeds of up to 24Mbps, which is reduced significantly the further you are from the exchange. This means even on the 12Mbps plan you will be receiving faster speeds than a lot of ADSL2+ users and the 15Mbps-25Mbps and 50Mbps-100Mbps plans should have you safely speeding along faster than most ADSL2+ connections.

But how fast do you actually need your nbn to be to suit your level of usage? Well that depends on a couple of things. First, the number of people in your household that want to be connected and second, what they will be using the connection for. If you’re a household of just 1 or 2 people who use the internet mainly for browsing, social media and a cat video once in a while, 12Mbps will usually suffice.

If you do more streaming, downloading or gaming, you’ll want a faster connection like the 15Mbps-25Mbps. If you’re one big, tech-savvy family with 4-or-more heavy ‘net users who love their downloading and streaming, you’ll probably want to get on board with our fastest speed plan of 50Mbps – 100Mbps.

It’s important to note that, as with any internet connection, speed on the nbn can still be affected by various factors such as: distance from your premises to the node, the quality of the copper to your premises and the number of users on the network. To see a full list of T&Cs for nbn, click here.


One of the perks of signing up to an iiNet nbn plan is that all our plans come with netphone included. This means, even though your old home phone service will be switched off with the old network, you will still be able to make phone calls via your broadband connection, provided you have a Voice over Internet Protocol (VoIP) enabled modem. The perks keep coming with iiNet’s nbn plans, as we’ll send you a VoIP enabled modem when you sign up with one of our plans, and all you’ll pay is the $10 delivery fee for it.

One decision you’ll need to make before signing up to one of our plans is the types of calls you’ll want to be making. All of our nbn plans come with Local and standard National calls included. However, you can get both the 25Mbps and 100Mbps plans as either with or without standard Australian mobile calls included.  So if you’re mostly calling mobile numbers you may wish to go with one of these plans.


If a contract doesn’t sound like the right choice for you, iiNet also offers nbn with no lock-in contract. The no lock-in contract option has a $79.95 activation fee, while the 24 month contract option has $0 activation fee. It’s also important to note that the no lock-in contract option does not come with WiFi modem included.

Keep in Mind

There are no fees to upgrade your plan when you sign with iiNet, so when in doubt, don’t be afraid to go with a more conservative plan, and make the decision later to upgrade if needed. You can upgrade online via toolbox or by calling our friendly customer support team anytime on 13 22 58. Our team can also help you with any additional advice you require about iiNet’s NBN plans.

To see where your exact location stands in the NBN rollout process, check out the NBN Coverage Checker. This will let you pinpoint exactly where sites have been built or are in stages of preparation or construction. Make sure to register your interest on the NBN Wait List and check out iinet’s NBN plans to be ready to roll when the NBN hits your neighbourhood.


  1. We currently have Home 1 – Turbo plan and two mobiles ($30 bundle each). Our modem is Bob 2 with a handset. We would like to change over to the NBN – the box is already installed on the side wall of our home. What now do we have to do?

    • Christian Polson-Brown says:

      Hi Peter and Brenda,

      Sounds like you’re almost all the way there as far as getting hooked up to NBN goes! The final step is to give our sales team a call (13 19 17) and they can cover the details and process the application. :)

      – Christian

  2. Ian says:

    .. Can anyone tell me exactly the effect on fax machines and patient and intruder alarm systems with the introduction of NBN?

    My enquiries to NBN themselves have been full of gobbledegook replies.

    • Brianna Burgess says:

      We’d recommend getting in touch with the supplier of the services mentioned above to confirm compatibility, Ian. As most monitored alarm services will require some internal wiring changes to operate via the NBN.

      – Brianna

  3. Sebastian says:

    Just wondering about the availability in 22 blaze st,epping.vic 3076

  4. Kristen Barrie says:

    Why is NBN taking so long. Why can’t we use satellite, cheaper and faster

  5. Tony Butterfield says:

    I have a 20MB per month old plan for internet and a TransACT VDSL2 Home Pack Supersonic with TransTV and a bundling credit.

    How do I keep all this without increasing my cost? 100GB is pointless as I use about 5GB per month. Speed – slow is fine.

  6. Peter says:

    I have a Boblite Modem through a copper Telstra Cable.
    How am I going to get internet, never mind NBN after Telstra disconnect the Copper Cable??
    Pacific Paradise on the Sunshine Coast is not even on the radar, but I would just like to know for (not near) late fuuture reference.

    • Brianna Burgess says:

      As the NBN roll out occurs Peter, copper services will be disconnected when your area is serviceable by NBN. We’ll guide you through the transition and notice will be provided prior to any disconnections.

      If your area isn’t currently on the map, don’t hesitate to register your interest and we’ll keep you updated on the progress:

      – Brianna

  7. Mike Brown says:

    My current download speeds with ADSL2 are more often than not slower that previous dial-up speeds.The problem is the old Telstra copper wire between the exchange and my property and is >50 years old and proven to be the cause. What assurances can you give that this broken down copper wire connection will be adequately upgraded between the node and my property?

  8. Maria Eisele says:

    Could somebody get in touch regarding NBN my house is wired up for connection,there’s only two seniors living in home very little down loads two phones

  9. James says:

    Any future plans at ALL throughout the year for hervey bay to get NBN supplied by iinet?

    No one wants these other ISP who don’t deliver.