FETCH the best entertainment for your family!

With 10 BIG features wrapped up in a Mini set top box, Fetch gives you all the entertainment you could ever want and more at your fingertips.

If you already have a Fetch Mini, make sure you’re getting the most out of it with this array of features. If you don’t have Fetch yet – don’t worry! You can get the standard Fetch subscription included at $0.00 per month for the first 24 months when you bundle it with your iiNet broadband plan on a 24 month contact*. You’ll even get your first movie rental included when you get you started!

The Mini set top box makes a great addition to any lounge room with an abundance of features brought together in one sleek device. Fetch brings all your entertainment together, giving you access to Free-to-Air TV, Catch-Up TV, popular streaming apps, 30 pre-selected movies at any time, and thousands of movies to buy^ or rent in the Movie Store. You can even pick your subscription to better suit your preferences with add-on channel packs from around the globe!

Fetch now also works with devices running Google Assistant such as Google Home and compatible Android/iOS mobile phones. That means you can use voice commands to find out what’s on Fetch, search for movies and TV shows, change the channel and much more.

Entertainment lovers, see more here!


I’m ready to Fetch more entertainment!


* Additional $59.99 set up fee applies for optional Fetch Entertainment Bundle.

^ Buying content gives you access to that content via your Fetch service. You have access to purchased content for as long as you have your current Fetch account. You will lose access to all purchased content if your account is cancelled or deactivated.


  1. Andrew says:

    The channels FX,Showcase,and Syfy are my favourite until they are all available on Fetch Tv I will stick with Foxtel.
    Please note I hate advertising as it makes viewing a show unviewable. So I usually record a show and watch it latter by FF through any advert.
    Advertising should only be after the end of one show and before the beginning of the next show.
    The viewer should always have the option not to watch any advert and also not have any advert data using their data limit.

  2. stephanie says:

    Please advise the functionality of Fetch when TVs are smart. The TV seems to have all the functions of Fetch. I have a Fetch but want to know the difference it can make if any with my smart TV.

  3. Stuart says:

    When will NBN be available in my area 2566 NSW??? I have been waiting for it so I can change my iinet account to NBN and have Fetch TV. Also we want multi room so will need a Mighty and a Mini from what I have been told, do you also offer the Mighty box???

  4. Dale Smith says:

    Does fetch tv have sports especially NRL

  5. Sylvia Loney says:

    I have the fetch mini set top box , but only have the movies this costs me $5, I had the whole lot,which cost me $25 a month but as i was not using it for a time I removed it. Question is I hope to get the lot again, will it cost me $20 a month total as you advertise, been a customer a looooong time. Also how can I record some of the shows??? The remote has a record button ???? I can record on foxtel but want to get rid of that and just have fetch….I would prefer to have Fetch suits my pensioner budget better, but I would like to record. Happy otherwise……

    • Brianna Burgess says:

      Hi Sylvia,

      Good question! If you are wanting to use your Fetch TV service to record shows you will need to get the Fetch Mighty Set Top Box. Our Sales (13 19 17) team will be able to assist with answering any questions you may have and walking you through the sign up.

      – Brianna

  6. Bob Hobson says:

    You still don’t have the “Sky Network”

  7. Janice Barker says:

    I am interested in Fetch, how long does it take to get a mini box and get started? I have the nbn, phone and mobile package now.

    • Leo Yarnold says:

      Hi Janice!

      You can add this via Toolbox!

      We’ll setup the service for you and when your Fetch Mini arrives, the service should be ready to go – allow 2-5 working days for delivery.

      – Leo

  8. allan says:

    You do not say in this article what the bandwidth requirement is I.e. can I run Fetch on an ADSL 2+ connection. I am presently using a laptop computer connected to TV set to seamlessly watch catch up TV on SBS.

  9. Krystle coughlin says:

    When will recording be available on fetch mini

    • Leo Yarnold says:

      Hi Krystle,

      The Fetch Mini is unable to record due to it not containing a Personal Video Recorder hard drive. If you do need this, the Fetch Mighty unit is available through our Sales team on 13 19 17.

      – Leo

  10. paul says:

    need to record would love to have fetch but mighty not available through you.
    currently foxtel and sick of them.!.

    • Leo Yarnold says:

      Hi Paul,

      Have a chat to our Sales team on 13 19 17 – they can arrange a Fetch Mighty for you.

      – Leo

  11. Sharee Sullivan says:

    Hi, I currently have 1 fetch TV box and would like to have this set up on a another TV. Can I purchase another TV box?

  12. Sek Kit Leung says:

    This does not apply to existing VDSL2 customer no matter how long you are with iiNet. It sucks.

  13. Terry says:

    I recently opened an account with iiNet including Fetch but received only a modem … no Fetch box. Am I missing something here? I phoned last week and after chatting for an hour with someone, it was suggested that I get a call back which never happened. Not impressed right now.

    • Brianna Burgess says:

      Hi Terry,

      Thanks for reaching out to us. We’ve managed to locate the account and can see you’ve been in contact with our Support (13 22 58) team today and they’re chasing this up for you. We expect an update with be provided when the hardware has been dispatched from our warehouse. Apologies for the delay!

      – Brianna

  14. Uta says:

    Careful when you order a Fetch box mini and there are problems as customer service is well below par. I cannot get any sound when streaming despite trying numerous technical options in addition to those suggested by Fetch support and have now been waiting since 23/2 for a resolution. Nothing’s happening except my toolbox showing that customer service staff seem to be playing ping-pong with responsibility for the task. They haven’t even been able to answer the rather basic question whether BBC First and UKTV are streaming channels or pay TV.

    • Leo Yarnold says:

      Hi Uta,

      Thanks for reaching out. This is concerning to hear, as we’d expect this to be advanced to our Fetch team on 1300 701 006 for them to address this. Have you been able to make direct contact with our Fetch team for assistance?

      All channels on Fetch are streamed to you – BBC First and UKTV form part of the Variety pack which can be chosen as part of package.

      – Leo

  15. Stephen says:

    to whom this may concern,I have two questons for you, we changed over to N.B.N.through you as our server, I see we are paying for the telephone ,I was on the under standing that the telephone is part of the nbn service not as a extra cost. question 2 also when we signed up I also was on the under standing that we were also supposed to get the Flech package also,after reading the above comnents I thought I would ask these Questions,been buging me for a while now.

  16. Ade says:

    I refer to this reply from Leo which appears to be the opposite of what I have been quoted:
    “Leo Yarnold
    March 13, 2018 at 12:34 pm
    Hi Stephen!

    You are correct – your phone service should be a part of your NBN, with either local and national calls included, or local, national and calls to mobiles included.”

    I have been quoted telephone line included but all calls billed !

    I think calls should be included (as they are simply using the NBN as carrier , but I doubt they are.

    Please clarify

    • Brianna Burgess says:

      Hi Ade,

      Thanks for bringing this to our attention. We’ve since amended the comment! It does depend on what NBN plan you are on as to what is included, some of our base plans are pay as you go calls. If you make a lot of calls it may be worth upgrading to have calls included within the monthly cost. Take a look here:

      – Brianna

  17. Graham C says:

    I received the fetch box 3 and a half weeks ago and are still waiting for it to be activated, I have rang twice and are getting nowhere with customer service what a joke. Seems my last comment was deleted I should have stayed with foxtel

    • Brianna Burgess says:

      We’re sorry to hear you are having such trouble getting the Fetch TV service activated, Graham. We’d encourage getting back in contact with our Support (13 22 58) team to confirm the status of the activation. If you aren’t satisfied with the proposed resolution/update provided, best to request to speak with a Senior or Customer Service Manager during the interaction as they’ll be able to case manage this moving forward.

      Let us know how you get on,

      – Brianna

  18. Lisa Shaxson says:

    Will the gen 2 still work on nbn. And does iinet request them back when you change over to nbn

    • Leo Yarnold says:

      Hi Lisa!

      The Gen2 Fetch box will work on NBN. Won’t ask for it back, even if you upgrade to the Fetch Mini or Fetch Mighty.

      – Leo

  19. Allan Calvert (VK4MBE) says:

    When enquiring some time ago late in 2017 about “Fetch” I was told that I was unable to obtain until I had the NBN connected. That was supposed to happen in 4th quarter of 2016 but they forgot our little pocket of Oakey Qld and now MAYBE, it will be 4th quarter of this year. I posted a question on here asking what was the required bandwidth requirement and the reply was 3.5 Mbps. A speed test today 22 March 2018 says I am getting on my ADSL connection 13.44 Mbps UP & 0.84 Mbps Down which I believe is well and truly within specs for Fetch streaming. I am not impressed as would have had a Fetch box some time ago for the Christmas period. What is going on iiNet that you are telling me that bandwidth was a problem. I have been an iiNet customer for some years and would have thought some more questions at the time of original enquiry would have been in order to ascertain suitability?

    • Leo Yarnold says:

      Hi Allan,

      That is certainly odd to hear and our sincerest apologies for any misinformation! We can’t think of a reason for this unless tests at the time suggested information to the contrary. With your current connection speeds, Fetch would indeed be fine and you can add this via Toolbox if you like or we can arrange for a Sales team member to give you a call.

      – Leo

  20. Sek Kit Leung says:

    Why can’t iiNet give existing VDSL2 user recontract incentives , say a new 24 months contract, and give free Fetch TV? No love for loyal customer.

    • Leo Yarnold says:

      Hi Sek,

      We do have recontracting options for our VDSL2 customers, including FetchTV Standard for $0 per month for 24 months! Setup of $59.99 applies and after the 24 months, the Fetch will revert to its usual $5 per month.

      – Leo

  21. Chris T says:

    can i get the mighty set box straight upfront now

    • Leo Yarnold says:

      Hi Chris!

      The Fetch Mighty is only available via a direct call to our Sales team on 13 19 17. Cost outright is $309.99.

      – Leo