How to get the most out of your Fetch


Are you an entertainment lover? Then Fetch is for you!

This month we’ve put together some super content for the whole family to check out, featuring all your favourite superheroes! Fetch has a whole lot of awesome content arriving every month but, with great power comes great responsibility so, before we fly into it, let’s check out the amazing features that come with your Fetch set top box.

Check out our top features listed below and then keep reading for our who’s who in superhero content available now on Fetch so you can watch your fave superheroes and honour all who have served and protected while fighting against evil.

Fantastic Fetch Features:

1. Did you know there is a shortcut for streaming? Hit the ‘Apps’ button on your remote and you can choose Netflix or Stan* straight away!

2. Don’t miss your favourite shows – use Catch-Up TV for on-demand access to content Free-to-Air channels plus a range of subscription channels.

3. Have you heard about Movie Box? A Standard Fetch subscription gives you access to 30 pre-selected movies each month, available for you to watch at any time!

4. Have a long train ride? Enjoy entertainment on the go with the Fetch Mobi App. You can set recordings, watch movies and TV shows and download purchased movies and TV shows to watch when you’re not connected to data.

5. That’s not all the Fetch Mobi App can do! Can’t find the Fetch remote? Download the Fetch Mobi App and you can use your phone as a backup remote for when the main remote is nowhere to be found!

6. The Fetch interface is easy to navigate and makes it simple to find what you’re looking for. You even have a location for all your TV shows and movies in your My Stuff menu option.

7. Need a cup of tea? No worries! The Mini set top box can hold your place on live TV for up to 15 minutes. Missed something important? Just rewind and watch again!

8. Looking for peace and quiet during the sports finals? Fetch Multiroom means no one misses a show and the whole family is happy with just one subscription^ shared across multiple screens.

9. Pick ‘n’ mix the shows you want to watch and tailor your subscription with our great add-on channel packs**, or go Ultimate and get over 45 premium channels! We’ve also got World Channel Packs plus beIN SPORTS for the sports fans.

10. YouTube Kids is coming to Fetch. That’s right! A channel with content suitable for the young ones and tailored just to them!

11. Fetch works with devices running Google Assistant such as Google Home and compatible Android/iOS mobile phones. This means you can use voice commands to find out what’s on Fetch, search for movies and TV shows, change the channel, and much more.

12. With the Fetch Mighty, you can record and save your content on the Mighty’s massive 1 terabyte hard drive – that’s big enough to record up to 585 hours of standard definition TV. Not only can you record up to 6 shows at once while watching another, you can also set Series Tag for a show to ensure it records every episode so you don’t miss a moment!

Now is the time to take these heroic features and get those spidey-senses tingling with these well-known superheroes. Up, up and away!

Wonder Woman

Rating: M

Rotten Tomatoes Tomatometer: 93%

Where to find it: Available to buy or rent now in the Movie Store on Fetch.

The wrap up: Before she was Wonder Woman, she was Diana, princess of the Amazons, trained to be an unconquerable warrior. Raised on a sheltered island paradise, Diana encounters an American pilot who crashes on their shores. When he tells her of a massive conflict raging in the outside world, Diana is convinced that she can intervene and leaves her home for the first time to fight alongside men in a war to end all wars.

Quote:  “If no one else will defend the world, then I must.” – Wonder Woman


Spider-Man: Homecoming

Rating: M

Rotten Tomatoes Tomatometer: 93%

Where to find it: Available to buy now in the Movie Store on Fetch.

The wrap up: Spider-Man is back from the Avengers and living with his Aunt May. While he tries to return to his normal daily routine, he also has to learn to navigate his new identity as the web-slinging super hero under the watchful eye of his mentor, Tony Stark. Peter must soon put his powers to the test when the evil Vulture emerges to threaten everything that he holds dear.

Quote: “You’re the Spider-Man. From YouTube!” – Ned Leeds


The Incredibles

Rating: PG

Rotten Tomatoes Tomatometer: 70%

Where to find it: Available to buy or rent now in the Movie Store on Fetch.

The wrap up: Set in an alternate version of the 1960’s, this animated movie follows a family of undercover superheroes as they try to live the quiet suburban life but find themselves forced into action to save the world against a vengeful fan-turned-foe and his killer robot.

Quote: “Honey, where’s my super suit?” – Frozone


The Dark Knight

Rating: M

Rotten Tomatoes Tomatometer: 94%

Where to find it: Available to buy or rent now in the Movie Store on Fetch.

The wrap up: Batman has been working with Lt. Jim Gordon and DA Harvey Dent to prevent the crime in Gotham City but everything changes when a rising criminal mastermind known as the Joker suddenly throws the town into chaos.

Quote: “You either die a hero or live long enough to see yourself become the villain.” – Harvey Dent



Rating: M

Rotten Tomatoes Tomatometer: 65%

Where to find it: Available to buy or rent now in the Movie Store on Fetch.

The wrap up: Once home to the most advanced civilisation on Earth, the city of Atlantis is now an underwater kingdom ruled by the power-hungry King Orm. One thing stands in the way of Orm’s plans to take over the remaining oceanic people and the surface world: Aquaman, his half-human, half-Atlantean brother and true heir to the throne. Can Aquaman retrieve the legendary Trident of Atlan and embrace his destiny as protector of the deep?

Quote: “He’s living proof our people can co-exist. He could unite our worlds one day.” – Atlanna

Aquaman_iiNet-EDM_280x157 (1)

Black Panther

Rating: M

Rotten Tomatoes Tomatometer: 95%

Where to find it: Available to buy or rent now in the Movie Store on Fetch.

The wrap up: After the death of his father, the king of Wakanda, young T’Challa returns home to the isolated high-tech African nation to succeed to the throne and take his rightful place as king. But when a powerful enemy reappears, T’Challa’s mettle as king – and the Black Panther – is tested when he’s drawn into a formidable conflict that puts the fate of Wakanda and the entire world at risk. Faced with treachery and danger, he must release the full power of Black Panther to defeat his foes and secure the safety of his people and their way of life.

Quote: “You get to decide what kind of king you are going to be.” – Nakia


Avengers: Infinity War

Rating: M

Rotten Tomatoes Tomatometer: 85%

Where to find it: Available to buy or rent now in the Movie Store on Fetch.

The wrap up: Marvel Studios’ Avengers: Infinity War brings to the screen the ultimate, deadliest showdown of all time when the Avengers unite to battle their most powerful enemy yet – the evil Thanos. Everything the Avengers have fought for has led to this moment and they must stop Thanos before he collects all six Infinity Stones and inflicts his twisted will on reality.

Quote: “We’re in the endgame now.” – Dr. Stephen Strange



Get set up with the latest entertainment!




*Netflix and Stan membership subscriptions required. Easily watch Netflix and Stan on Fetch.
** Additional charges apply for Fetch Channel Packs.
^ Additional $59.99 setup fee applies and a $10/month Fetch Standard Multiroom subscription is required for each Fetch Mini in a Multiroom setup.


  1. cobby says:

    Dear iiNet,
    My Fetchbox has ‘spat the dummy’!
    I’m getting the following message:
    “Critical hardware failure. Contact your Fetchbox service provider”.
    I’ve rebooted numerous times, to no avail.
    Please ring me at your earliest convenience.

  2. Elizabeth Murphy says:

    I would like to install a second Fetch box in our house. Cannot see anywhere I can do this online. One question I have is if it will cost us another setup fee?

    • Leo Yarnold says:

      Hi Elizabeth,

      This is absolutely possible – Fetch has the ability to run multiple Fetch boxes across the one connection, which we call Multiroom. We have a very helpful guide to this, including costs and how to set it up, here:

      Look for the heading: “What is Multiroom?”.

      – Leo

  3. Emma says:

    Please start emailing me when you are advised the NBN will be down in our area. It is down frequently and the NBN technician advised that all service providers should be passing the outage information to customers. We have not been notified once, and ai need the internet for study.

  4. Jack says:

    We’ve a property in a semi rural area which no land based NBN and has tall trees interrupting a decent wireless signal. Does this preclude us from using FETCH?

    • Leo Yarnold says:

      Hi Jack,

      We’d love you to have a Fetch service, however, we do recommend ensuring that your NBN Wireless connection works as best possible first. If you do have items in the way that may stop a strong signal, this will affect all services attached to that connection.

      – Leo

  5. Matilda Wasley says:

    I have fetch, but do not know how to use it. It has been a waste of money for me. Am I being billed for this monthly? Kindly advise.

    • Leo Yarnold says:

      Hi Matilda,

      Fetch is charged monthly and has a wide range of features ( to use, so we do want to ensure that you’re receiving the best value possible for it! We’d recommend having a chat to our teams about this as we are keen to help. Please feel free to get in touch with us via, with your details and we can arrange for our Fetch team to give you a call.

      – Leo

  6. john gittins says:

    set top box,takes 3 or4 attemps to load,and if i have a tv on in another room it loses its signal,very annoying to say the least

  7. Estelle Uttley says:

    I have purchased a Fetch Mighty box from you which is supposed to allow 6 programmes to be recorded at once. However mine only allows 3.
    Why is this?

    • Leo Yarnold says:

      Hi Estelle,

      This is correct, but there in an important caveat to remember. From the FetchTV setup guide:

      “The Gen 3 Mighty Fetch box has 4 tuners – three for recording and one for watching, and can record up to six channels whilst you watch a seventh. Each of the three recording tuners in this box can record 2 Free-to-Air channels from the same channel family at the same time.”

      Remember that “channel families” refers to a group of channels from the same company, so the Seven channel family would be 7, 7mate, 7HD. Another channel family would be the Ten channel family: Ten, TVSN, 11, One.

      Therefore, if you’re trying to record more than what the box allows for, this won’t work. If you are following the guide set out by Fetch and this still isn’t working, our fetch team can lend a hand.

      – Leo

  8. Conley Browne says:

    When will you add Amazon Prime app and 10 All Access app to the Fetch Box?

    • Leo Yarnold says:

      Hi Conley,

      We add as many features as Fetch (and the associated rights holders) will allow us to add, so when these become available, we’ll certainly make some noise about it.

      – Leo

  9. Wal says:

    Can KAYO Sports be access via Fetch Mighty?

    • Josh McKenzie says:

      Hi Wal,

      Great question. At the moment I don’t believe there is a KAYO app added by Fetch. If Fetch does update to provide support for KAYO sports, you can rest assured that we’ll make a hoot.

      – Joshy

  10. Jill says:

    There is a Fetch Mighty box? How come that was not mentioned when we started our service early this year? We used to be able to record in our old box/address. Is there an additional fee?

    • Josh McKenzie says:

      Hi Jill,

      Thanks for the comment. If my memory recalls, there was a shortage of stock for Fetch Mighty set top boxes earlier this year. We have since regained stock from Fetch and the mighty Set TOp Box is once again available. The Fetch mighty does have an additional upfront cost from the Mini at $399 for the unit.

      – Joshy

  11. Roger says:

    I LOVE my Fetch box BUT…
    1. To find a movie from the 8,000+ that are available I have to (im)patiently page through the A-Z. Is there a way one can search directly?
    2. Hopefully slow motion is not far away.
    3. When displaying the recorded material would be good if it also showed the %age used.
    4. I used to be able to get YouTube but it appears to be no longer available – shame.
    Love it

  12. Jim says:

    Does Fetch output at greater than 720p Standard definition?
    If so how?
    My TV is capable of greater than 720 but Fetch seems to limit it to this.

    • Leo Yarnold says:

      Hi Jim,

      Fetch is able to output at 1080p and 1080i, so if you’re unable to achieve a higher resolution than 720p, we’d certainly recommend having a chat to our Fetch team!

      – Leo

  13. Leisa says:

    *presently on 59.99 ,monthly nbn
    ***never ever was offered fetch ,or told available
    *neighbour with Iinet has fetch,
    so asked your Iinet team, and advised no extra cost ,to add fetch ,including cost of set up )
    ** then attempted add fetch
    But when about to proceed ,toldextra set up costs ,(hidden costs suddenly Appeared,after having just paid $300 nbn setup ,to Iinet ,)

    .####so before proceed into fetch
    Please .need know
    A ?channels can be recorded ..,,which ones (?2 each on groupings ,saw problem in another comment )
    ,add movies pack.,per month .. but anything else ?..
    B ?..$$$S hidden Costs …,(whether entry,orinto stan,etc)
    C. As promised ,Can I still go to
    $69.99…..(original promise )

    Leo ,I’m interested in fetch, but not cope mess

    • Josh McKenzie says:

      Hi Leisa,

      Thanks for the comment!

      We’re sorry to hear about the confusion when discussing the Fetch service and we’re more than happy to field any concerns that you have.

      Our Fetch mighty has the ability to record up to 6 channels over both Free To Air programming and any subscription channels that you’ve opted for through any of the additional channel packs. The setup for the service is in fact the cost of the set top box. Our Fetch Mini (no recording function) $59.99 and our Fetch Mighty with recording functionality for an additional $340.

      3rd party streaming subscriptions are separate to the fetch service itself meaning any subscription fees to Netflix or Stan are paid directly through Netflix and Stan.

      With respect to plan changes if you are wishing to move to $69.99 plan, provided the plan is available in your area, you are welcome to change plans any time. We’ll even cover the cost of on downgrade fee of $19.95 every 6 months.

      – Joshy

  14. Grietje YOung says:

    I have NBN connection with iinet and am changing from Foxtel. Can you advise cost of package upgrade from Basic one to 50 unlimited downloads and Fetch settup costs and monthly fee. Also need to access VOIP.

  15. Mark says:

    Any future plans to have other channels like lifestyle and HBO or Showcase, to get more uk dramas etc

    • Tal Waterhouse says:

      Hey Mark!

      We’d love to add more content to Fetch’s offering to help deliver more options to choose from. We’re sure Fetch feel the same as they’re the ones that will negotiate these sort of licensing agreements and help bring them to Australians! Keep an eye out for any announcements in future :)

      – Tal

  16. Charles says:

    I am unable to launch ‘iinet’ on my fetch box. I therefore am not able to monitor data usage, or access the other goodies such as weather.
    I have had my fetch box for a few years now, it’s a series 2 I think, do I need to upgrade it?

  17. Wendy says:

    Will Amazon Prime be available on Fetch in Australia

    • Leo Yarnold says:

      Hey Wendy!

      This is something that Fetch themselves may be able to answer, as they do work with many content providers.

      – Leo

  18. Andrew says:

    Fetch TV does not have
    channels HBO
    Channel FX
    If it did then I would consider getting rid of expensive Foxtel and going to Fetch.

  19. Charles Irwin says:

    Is my new fetch box faulty?
    When I select ‘iinet’ from the menu, the screen freezes and I have to EXIT.
    Which means I do not have access to information such as data usage and weather details.

    • Leo Yarnold says:

      Hi Charles,

      Lave you tried turning off your Fetch unit for an extended period (say 60 minutes) and then turning it back on? It may well need an update. If this doesn’t help, we’d love to know so our team can lend a hand. You’re always welcome to make contact via our Social Media e-mail address: with your details and we’ll happily help.

      – Leo

  20. Charles Irwin says:

    Thank you leo I’ll try that.
    Merry Christmas to you all at iiNet support.

  21. Mark says:

    Please advise how to minimise playback resolution for Amazon prime at account level or fetch box level

    Very limited satellite here, thanks Mark

  22. George says:

    I have just set up a new Fetch mighty. Stan and Netflix are Ok, but I can’t find Amazon prime anywhere.