How to update your Samsung Galaxy smartphone


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Keeping on top of your updates is the best way to get the most out of your Samsung smartphone.

Sometimes your smartphone will take care of this for you, but other times you need to take charge when it comes to updating your phone.

Read on to learn about when and how to update your handset.

General tips for updating

No matter what smartphone you have, there are some important things to keep in mind when it comes to updating your device.

  • Make sure to occasionally perform a manual check for updates. Your phone will usually alert you when updates are available, but it doesn’t hurt to manually check every once in a while just to make sure you haven’t missed anything.
  • When you want to update your Samsung smartphone, it’s a good idea to connect to a WiFi network. While you can definitely perform updates using your mobile data, downloading can guzzle through your allotted data.
  • You should also charge your phone while performing updates. Updates can take a while: sometimes longer than 90 minutes. Keeping your phone plugged means your battery isn’t going to die in the middle of the update.

iiNet’s Mobile Support

You can visit our Mobile Support website to check for updates on your Samsung smartphone or follow the step-by-step instructions below.

How to manually check for updates on your phone

Samsung Galaxy Core Prime 

galaxy core

  • On the home screen, tap the “Apps” icon.
  • Tap “Settings”.
  • Scroll down until you see “System Update”. Tap it.
  • Tap “Check For New System Update”.
  • If there is an update available, tap “Download Now”.
  • After it has downloaded, tap “Install Now”.

Samsung Galaxy S4 

  • Access the phone’s notification tray by swiping down from the top of the screen.
  • Tap the gear symbol on the top right side to access settings.
  • Tap the “More” tab.
  • Tap “About Device” at the bottom of the screen.
  • You’ll see Software Update at the bottom. Tap that and follow the prompts to begin the updating process.

Samsung Galaxy S5


  • Tap the “Apps” button that should be located on the bottom right of your home screen.
  • Tap the “Settings” button, denoted with a gear symbol.
  • In the system section, tap “About Device”.
  • Tap “Software Update” to access update options.
  • To manually update, hit “Update” at the top. Here you can also set preferences for automatic updating and ensure your phone only updates over WiFi.
  • After reading the warning, hit “OK”.
  • If your phone is ready to be updated, follow the directions on the screen to get started.

Samsung Galaxy Note 4 


  • From your home screen, tap “Menu”.
  • Tap “Settings”.
  • Tap “About Phone”.
  • Find the “Software Update Manager”. Here you can click to determine if there is an update available.

When is it not ideal to update?

While you might think “the newer, the better”, there are actually times when updating could be a mistake. This is especially true with older models of phones. Usually, software updates are geared for newer devices. This means that uploading the newest operating system onto an older handset might actually bog it down.

Another thing to remember is that performing operating system updates on your phone will not update third party apps that you have added. There are often notifications alerting you to the availability of new app updates, but, just like with operating system updates, it’s good to run a manual check every once in a while to make sure you’re not missing out.

Is there anything else you’re itching to know about your Samsung device? Let us know in the comments below.


  1. Col says:

    It is a sad fact that the companies that produce smart phones (and tablets) have released so many that they refuse to update older models. I have an S3 and hasnt been updated for quite some time so I have had to install a custom ROM to get the latest feaatures of Android.

  2. Lawrie Graham says:

    I also have a S3 which was purchased from Westnet and if I had not purchased it outright would still be paying it off. Sad that it is not mentioned above.

  3. Alan T says:

    Please help….
    Went to ‘apps’ then opened ‘settings’ but did not find ‘system update’ in menu for my samsung galaxy core prime.
    Is my mobile cactus?

    • Leo Yarnold says:

      Hi Alan,

      This may well depend on what version of Android you’re running. A Google search will point you in the right direction. Also, some Android updates are automatically pushed out, depending on the mobile provider.

      – Leo