It’s easy to switch to iiNet Mobile – and you can even keep your own number

A lot can happen in a few months. New jobs, hobbies, friends – sometimes even homes, states or countries!

It can also mean that the phone plan you signed up to way-back-when doesn’t fit with your life anymore. You could need more gigabytes of data these days, or maybe you just want to shave a few dollars off your monthly bills.

Whatever your reason for switching phone plan, there’s one to suit your lifestyle and budget at iiNet Mobile. Even better, we’ve made the process of moving over from your current provider as smooth as possible.

If you’re one of the 32% of Aussies who aren’t moving provider because they don’t want to lose their number – relax! You can bring over your existing digits on any of iiNet’s plans.  

How to switch to iiNet Mobile online

1. Visit our online shop, view our plans, and choose the one the best suits you.

2. Enter and confirm your details. During this steps, you’ll be asked whether you’d like to keep your existing number or get a new one. If you choose to keep your number, you’ll receive an SMS with a unique porting authorisation code – just pop that in and then you can complete your order.

3. Your SIM card will be on its way to your address! It should arrive in around 2 to 5 working days and when it does, simply choose the right size SIM card for your phone, slot it in, and login to Toolbox to activate.

4. If you are keeping your existing number, it will take about 24 hours for it to move over from your previous provider to iiNet. We recommend that you keep using your old SIM card until porting is complete, which will be when you old SIM stops working.

Alternatively, you can call our team to place an order.  

Why iiNet Mobile?

  • Great range of award-winning plans. Our plan range recently won the award for Best-Value Mobile Plans – High Usage at MONEY magazine’s Best of the Best Awards!
  • No lock-in contract. You’ll have flexibility and freedom to move if you need to. Plus, with great plans and awesome customer service, we like to think we don’t need extra paperwork for you to stay with us.
  • Australia-wide 4G network. We reach over 22 million people nationwide! Check out our 4G coverage map here.

Need help setting up your new iiNet mobile plan? Contact the team here.


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