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Get more out of your mobile with our new plans

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Have you heard the good news about our mobile plans? If not, here it is! Our brand new range of SIM-only mobile plans brings you more mobile data, more calls and more SMS than ever before at great monthly prices – all on no lock-in contract!

We’ve got the perfect plan for you

There are five new plans available, tailored to suit your mobile usage. For the chatterboxes out there looking for a cheap and cheerful plan, it’s hard to go past our budget-friendly options at a mere $15 and $19.99/month. These affordable plans are jam-packed with a whopping $550 of call value which you can use on standard national AND international calls plus SMS so you have the flexibility to choose who you keep in touch with. Looking to call a friend in a certain country? You can check out the call rates on our website.

Those who like to get on the ‘net while they’re on the go may be interested in our mid-range plans at just $24.99 and $29.99/month. They’ve got a hearty helping of monthly data plus standard national calls and SMS are all-inclusive so you can talk and text without a care. If you’ve got connections overseas, it’s worth noting that the $24.99 plan has Pay As You Go international calls while the $29.99 plan gives you $100 of international call value each month – that’s a pretty nice upgrade for just the price of a coffee!

Want to go all out? Our $37.99/month plan has the most value out of the entire range without busting your budget. With 9GB of monthly mobile data, all-inclusive national calls/SMS and a huge $300 of international call value, it’s a great deal for people who use their phones to get things done!

iiWN_mobileplans

Min charge is one month’s plan fee + $10 SIM card fee (new Mobile customers only) on a no lock-in contract.

All plans have easy-peasy excess data blocks in case you use up all your monthly data. They’re priced at $10 for 1GB of data (or part thereof) and you’ll get a notification each time a block is added so you can keep track of your data usage. That means no more nasty shocks when you get your bill at the end of the month!

BIG value packed in an itty-bitty SIM

Our mobile plans are BYO Mobile, which means you bring the mobile handset, and we’ll bring the SIM card. As long as your handset is compatible with the Australian 3G/4G mobile network, you’re good to go! We’ve got SIM cards in all sizes – Standard, Micro and Nano – for only $10 each, which includes delivery right you your door.

It’s worth noting that if you already have an iiNet SIM card, you don’t need to buy a new one to get these new plans, you just need to upgrade your mobile plan by following the steps below.

How to switch the easy way

If you’re already an iiNet mobile customer, switching plans is easy – just log in to Toolbox and select My Products > Mobile > Change plan. If you have other iiNet services but not iiNet mobile, it’s a little different – you’ll need to click Add Products > Mobile instead.

Not with iiNet? Don’t stress – you don’t have to be a broadband customer to take up a mobile plan. As long as you’ve got an unlocked mobile handset*, we can help! Just click the link below to find the perfect mobile plan.

Get more out of your mobile today!

*iiNet Mobile operates over the Optus mobile network. It may be necessary for your handset to be unlocked before it can work with our SIM cards.

 

79 comments

  1. Kay Goodwin says:

    Hi, I have been trying since I moved house in November 2017 to have Caller ID on my land line. Why is this not happening?
    Also, I have very poor and sometimes non existent mobile reception in my area. Please advise.
    Regards
    Kay

    • Leo Yarnold says:

      Hi Kay,

      We’d recommend having a chat to Support about this – feel to try to add this via Toolbox as well! It may well need to be manually added and if this fails, we may need to lodge an internal ticket to have this sorted out.

      With your mobile coverage, have a look at the coverage map:

      https://www.iinet.net.au/mobile/coverage-map

      This should give a solid idea on what the coverage is like in your area.

      – Leo

  2. Clint says:

    Glad to see the $15-20 plans!
    There is a gaping hole in the market for high-school students that need to be able to contact parents and allow data for maps & text only!
    Maybe free calls to other iinet phones would be a good idea too?
    I know pre-paid is supposed to cover this market but it is inconvenient ans relies on the child/teen monitoring their usage…,

  3. Teresa Kernohan says:

    Have been with iiNet since 2004 and until last October was really happy with the service provided. However, since then it’s been a nightmare of errors and extra charges and having to make endless phone calls, so I will definitely be looking to switch elsewhere!

    • Leo Yarnold says:

      Hi Teresa,

      This isn’t what we want for you and we’re disappointed to hear about your experiences recently. If you haven’t engaged us on our Facebook or Twitter feeds, feel free to do so. Alternatively, you can e-mail myself directly: leo.yarnold@corporate.iinet.net.au I’m not going to promise any miracles here but please let us know of what your concerns are and we can arrange for this to be looked into.

      – Leo

  4. Sami Stewart says:

    Can I keep my old number?

  5. Pat Wilson says:

    I’m with another service provider &have iinet at for hone phone & wifi. Can i keep my mobile number??? if I change to you?

    • Leo Yarnold says:

      Hi Pat,

      You most certainly keep your mobile number if you bring your mobile number. Our plans are no contract and SIM only too, so no commitments to worry about. Best of all, as you’re an existing iiNet customer, you can add a Mobile SIM in Toolbox!

      – Leo

      – Leo

  6. Brian Hutchinson says:

    A year ago I requested change from broadband to the wireless NBN which was being advertised for my locality i was told at the time that the signal strength was unsatisfactory to my house. When am I going to be able to connect to this service. Or something better than the snail service we have to make do with at the moment.
    A number of my neighbours have had this service installed only to find that it does not work properly!

  7. Marion palmer says:

    just want to check I have been changed from the $400 to the $550 mobile call plan as advised by iinets Chit

    • Leo Yarnold says:

      Hi Marion,

      We can’t confirm this here, due to privacy concerns, but you will be able to see this change by logging into Toolbox.

      – Leo

  8. Eddy Taylor says:

    This doesn’t say anything about calls to other iinet phones ie my plan has $1000 worth! Do these new plans have that?

    • Leo Yarnold says:

      Hi Eddy,

      With the new mobile plans, the call value for the higher plans in All Inclusive, which supercedes the previous $1000 of value to iiNet mobiles. The lower plans have $550 of included national call and SMS value (to be specific: national calls means calls to Australian landlines and mobiles). Have a look at:

      https://www.iinet.net.au/mobile/

      – Leo

  9. Barry Draper says:

    Enquiry ONLY: I have iinet nbn and a bloody home phone that blocks a lot of incoming calls , it is multi button thing that i cant get to work, i dont get txt or sms or message bank on it, been a pain in the neck ever since i had it put on,

    I see you have combined with Optus mobile, I just want the truth and no bullshit, will your iinet mobile phone receive signals in my area and work properly, can i do away with my useless iinet home phone and rely on the iinet mobile for INCOMING and OUTGOING calls , I currently have a Optus mobile which only partly works at odd times. what are the call costs of this mobile phone

  10. John Mackenzie says:

    IInet mobile Phone plans are fare too expensive and need a complete re-look to compete in the current market.
    What you need is to offer a plan with unlimited talk and text and graded data allowances making sure the unused data is rolled over to the next period.
    Eg $10 for 1GB , $20 for 5GB, $30 for 10GB ete etc

  11. George Walton says:

    When you suggest nil-cost changes to your beloved customers, why do you send them invoices immediately?

    • Leo Yarnold says:

      Hi George,

      Great question!

      Changing plans leads to a credit being applied for the unused portion of the old service and then a charge generated for the remaining portion of the new plan, This will result in an amended invoice being issued to show the changes that have taken place and the new charges that apply. Depending on when the change was made, a billing alignment may also be needed to line up all services with their appropriate billing dates.

      – Leo

  12. GM says:

    Data roll over for unused data at the end of the month has comeback strong in the market. Little disappointed it hasn’t made it to iiNet. Be nice to see it across all plans.

  13. Marc Voordeckers says:

    Can I keep my existing mobile number which is currently with Virgin Mobile ?

    • Leo Yarnold says:

      Hi Marc,

      Yes, you absolutely can and not only that, you can complete the upgrade online via Toolbox!

      – Leo

  14. Keith & Desley Munro says:

    We originally left your mobile system as you insisted on charging $10 chip fee. Both Optus & Telstra offered these free.
    I can’t see any change to your offer.

  15. Jess says:

    Clint you’re talking about postpaid, not prepaid at the end of your comment.. these plans are postpaid..

    Not suitable for a child that might use data and goes over..

  16. Ron says:

    My current plan includes
    200 minutes of included standard national voice calls / up to 200MB
    of included data usage. / unlimited standard SMS & MMS for use within Australia.

    and as I don’t use a mobile with data, I would like one that is cheaper just for calls & SMS

  17. Bill says:

    It would be handy to have a plan with say 10Gb data or more but less phone and SMS provision. I wonder if that could be configured into a $30 a month plan.

  18. Natasha says:

    The only thing missing is an international roaming pack option like what is offered by the other networks for about $10 a day.

  19. Owen Oliver says:

    I already have the $15 plan.Do i get the $550.00 free calls automatically?

    • Leo Yarnold says:

      Hi Owen,

      Now, this depends on if you’re on the current mobile plan or on one of the grandfathered plans! As these plans have been freshly released, you’re likely on an older plan, meaning that you don’t receive the benefits therein. However, you are always able to upgrade mobile plans via Toolbox (https://toolbox.iinet.net.au) to take advantage of the new plans.

      – Leo

  20. Stewart says:

    Hello. Your domestic plans are excellent value but your international roaming is very poor compared to other carriers. I’m tired of all the palaver associated with buying a special SIM to use overseas, so am about to switch to Vodafone. Unless, that is, you can tell me that you intend to do something to improve your offering in this area. Cheers.

  21. Justin Moore says:

    Hi, whose network is this backed on? Telstra, optus or another carrier?
    No data roll-over yet?

  22. Donna Powell says:

    Hi does the sim only plans come with shared data for a Apple Watch series 3 ?

  23. Linda says:

    I like the plans but I dont want the added data packs to be automatic – they should be optional. I have itinerary for myself, my husband and my son- if he uses over his limit for the month I would like the date to be cut off, not charged $10 for additional packs – is there a way I can turn off the auto top up… it’s the only part of the deal I really don’t like and when my husband was spending a lot of time in hospital without WiFi it ended up costing us a lot of money.

  24. Jason says:

    Your plans are not clear on how MMS to Australian phones are charged, some extra clarification on how SMS and MMS is deducted from monthly spend or as an add on cost would be very welcome

  25. Lucas says:

    Do you sell phones as well

    • Tal Waterhouse says:

      Hi Lucas, we currently don’t offer handsets with our mobile range and any plans would be on a BYO device basis. – Tal

  26. Ronald Santen says:

    Ok…your mobile plan looks interesting. At present I am with Telstra and their service overseas is abyssmal.If I travel overseas with the iinet mobile service can you guarantee I can link to a different national network in most countries.

  27. Robyn Moore says:

    If I take the $24.99 deal does this include all phone calls to Australian landlines plus all calls to Australian mobiles? Thank you

    • Leo Yarnold says:

      Hi Robyn!

      This plan absolutely covers all calls to Australian landlines and Australian mobiles.

      – Leo

  28. Terry says:

    I have a Telstra prepaid sim.
    If I switch to Iinet and am not happy with it can I just swap sims and go back to using the Telstra service.

    • Leo Yarnold says:

      Hi Terry,

      Our SIM’s are on no contract, so you can change providers without issue if you need to.

      – Leo

  29. Ray says:

    Hi, my current iiNet $29.99 mobile plan has unlimited International SMS. It appears that your new plans have scrapped that and now charge 35c per message. Is that true or am I missing something here? I prefer to happily send SMS to family overseas rather than risk running up call charges.

    • Leo Yarnold says:

      Hi Ray,

      This is correct – International SMS is charged at 35c per message. One thing to consider is the amount of messages you’re sending internationally – would this raise the cost to be higher than what you’re paying now, or would the improvements in the current plan, when examined against your current usage, offset it and provider potentially better value?

      – Leo

  30. Jeff says:

    I note that your new 3GB mobile plan costs $24.99 per month. I have an existing 3GB plan at $20 per month. Does your new offering mean that my legacy plan will be phased out?

    • Leo Yarnold says:

      Hi Jeff,

      Whilst your plan is now grandfathered and no longer available, you’re absolutely free to stay on your current plan.

      – Leo

  31. Rik says:

    I agree with Ron. (March 31, 2018 at 4:23 pm).
    How about a basic plan of SMS and Calls only. I too (and thousands like me) don’t use any data.

  32. Cornelis Groen says:

    Is it possible (and at what cost) to combine the $15 plan with my existing iiNet NBN account ?
    I would be changing over from Optus Mobile .

    • Leo Yarnold says:

      Hi Cornelis,

      Whilst there isn’t a mobile bundle for NBN services, you can add this to your account, bringing your service over from Optus. You can even action this yourself by logging into Toolbox (http://toolbox.iinet.net.au) and adding it there!

      – Leo

  33. Scott says:

    My current provider allow data pooling across my family’s phones… All plans are on the same account. ie, my son uses more than his official data allocation, but my wife uses almost none.

    Is iiNet offering data pooling? Or will they offer it in the future.

    • Leo Yarnold says:

      Hi Scott,

      Whilst we don’t offer data pooling, we are always looking for options that we can offer or improvements to products, so if this does happen, we’ll be sure to make some noise about it!

      – Leo

  34. Chris Towning says:

    why don’t you tell people the truth it is based on optus network

    • Leo Yarnold says:

      Hi Chris,

      There’s no intent to hide what network we use! We have been partnered with Optus for mobile voice services for many years now.

      – Leo

  35. Anonymous says:

    Does the mobile plans include international roaming?

    • Leo Yarnold says:

      Hi Anon,

      Yes, you can activate international roaming on our mobile plans. It is always wise to check the costs you may incur by doing so, as this can be an expensive option in some areas of the world. In some cases, a local SIM is something to consider.

      – Leo

  36. Annoyed says:

    I notice you only answers questions you have a decent answer to. How about responding to the more ackward ones, like why are you not offering a international roaming pack? I think Vodafone are now down to $5 a day. Your competitors offer this service, but you don’t. Why not?

    • Leo Yarnold says:

      Hi Annoyed!

      Thanks for the question! We do offer International Roaming but costs do very between countries and networks used and can be quite significant. An international roaming pack is certainly something that sounds like a great idea and we are always looking for ways to improve the products we offer, so if this does become a reality, we’ll be sure to announce it.

      – Leo

  37. Jan Venter says:

    Currently i am a using Optus and would like to know will my mobile number change if i switch over to your $37.99 plan?

    • Leo Yarnold says:

      Hi Jan,

      This is a very understandable question – be assured that you can keep your mobile number when moving over to our plans.

      – Leo

  38. Jan Venter says:

    I am under contract with Optus,which end in June 2018.Will the deals still be available?

    • Leo Yarnold says:

      Hi Jan,

      Yes, these are our current plans, so we don’t anticipate any changes at this time.

      – Leo

  39. Margaret says:

    These plans sound good and better than I am currently on.
    I will definitely look at changing over closer to when my current plan is due to expire.
    I also have my son and husband’s mobile plans to review. We are currently on 3 separate networks. Is there any incentive to have all 3 phones with you?

    • Leo Yarnold says:

      Hi Margaret,

      Thanks for the positive thoughts Margaret! Whilst there isn’t an option to bundle mobiles together at present, this is something worth considering. Also, remember that these plans are SIM-only and no contract, so you do have freedom to move as you need to.

      – Leo

  40. Tony says:

    If I switch my mobiles from Optus to IINet (I already have IINet NBN) on a no-lockin contract and bring my numbers with me, will I then be able to suspend the service for 5 months while I am overseas, and keep the numbers for when we get back and renew the service?

    • Leo Yarnold says:

      Hi Tony,

      That’s a very interesting question!

      There is no way to suspend a mobile service to retain the number, so you may need to consider switching them to the lowest available plan whilst you’re away.

      – Leo

  41. Tony says:

    Thanks Leo. Are there any problems with changing $29.99 plans back to $15 plans while we are away, and then changing back to $29.99 when we get back?

  42. Deevina. Bouvier-Baird says:

    Most interested I use What’s up to call my son & family in Africa would this be the same?

    • Leo Yarnold says:

      Hi Deevina,

      This won’t be a problem at all – you can continue to use the same apps as you have before.

      – Leo

  43. Karen says:

    I have been with iinet for several years..I have a $10 plan and my daughter has a $20 plan…In the last two weeks, i’m being charged between 80c to $1.60 to call my daughters mobile phone and 80c to retrieve a message..Why has this suddenly changed from free iinet mobile to iinet mobile?…And when did it start to cost money to retrieve a message?…I never go over my mobile allowance but in the last two weeks,i have used 100% of my allowance..Called your support and the support person couldn’t give me a reason and kept asking the same questions over and over and putting me on hold every few minutes ..I’m going to switch mobile companies because the service is terrible now.

  44. Doug says:

    Can I roam to Jordan and if so who is your local carrier?

  45. Stuart Douglas says:

    Hi, I have just bought a series 3 Apple watch which has an eSIM. Does my Westnet, postpaid plan support this?

    How do I activate it?

    Stuart

    • Leo Yarnold says:

      Hi Stuart,

      We have no plans to offer eSIM’s at this time but if this changes, we’ll be sure to make some noise about it.

      – Leo

  46. Pim says:

    Yes, please, please, please …. start offering number share with the combination of eSIM (eg. Apple Watch) and normal SIM like Optus themselves do for $5 extra.. I’ve been a customer for 15 years now and very happy but I find it very annoying this is not available.

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