With any new technology, there can be some confusion while everyone tries to understand the ins and outs of it. When it comes to the NBN™, there are a number of misconceptions and myths floating around. To help clear things up, we’ve compiled a list of common NBN™ misconceptions and broken them down so you know what to expect with the NBN™.
Your phone services can be affected as well. When the NBN™ comes to your area, it will eventually replace most existing fixed phone and internet networks meaning you’ll need to switch over if you want to keep these services. While the copper network used for landline phones in NBN™ Fixed Wireless and NBN™ Satellite areas will not be affected, it’s a different story for urban and suburban areas receiving other NBN™ technologies. After roughly 18 months of the NBN™ and the old-fashioned landline phone/broadband services existing side-by-side, the old landline network will be disconnected. You need to switch your services over to the NBN™ before the network is disconnected, otherwise you may not be able to keep the same phone number. You should receive letters from your phone and broadband service providers warning about the disconnection well before it happens, so you won’t be cut off out of the blue.
The full list of services that will be switched off are listed on the NBN Co website here.
For those on NBN™ Fibre to the Premises (FTTP) and Hybrid Fibre Coaxial (HFC), you’re currently unable to change the type of technology your premises is connected on. The ability to change technologies is currently under development for HFC areas, so stay tuned. However, for all other technologies, the Technology Choice Program is available to eligible groups of premises or individual premises to switch to an alternative NBN™ technology. It’s important to keep in mind that if you apply and your premises is eligible, an application fee of $660 will apply if you choose to proceed with the application. The entire cost of switching to a different NBN™ technology includes the cost of the build and can be extremely expensive, and depending on your premises can range anywhere from a few thousand dollars to tens of thousands.
If you’re in our VDSL2, Cable and FTTB network areas, you also have the option of choosing these technologies. With unlimited data, rocketfast broadband, and reliable performance at an affordable price, these plans are a high-powered alternative to the NBN™.
Firstly, the Node that your premises connects to for NBN™ in your area may be much closer than you expect! This means that there’s less distance for your connection to travel and you should receive quicker connection speeds. Additionally, many of the factors that can affect ADSL speeds, such as the line length and quality of the copper wiring use, are not as prevalent for the Fibre to the Node (FTTN) technology. FTTN uses a much shorter copper length, so the signal strength doesn’t reduce over the distance as much, meaning that the FTTN speed is typically quicker. NBN Co are also working to remove unnecessary bridge taps in the copper wiring (a physical pairing of the copper line) which may have reduced the ADSL speeds you were previously connected to.
Depending on the technology and the facilities available at your address, the equipment you’ll need may differ. Where new equipment or physical connection work is required you will be able to discuss your options with the technician. It’s important to understand that you’re allowed to discuss alternative options for installation and do not have to accept the recommended installation points suggested by the technician.
While NBN Co will choose where the external equipment needs to be installed, you get to choose where the internal equipment is installed in your home. There are some guidelines you’ll need to consider for installation (for example, it shouldn’t be near any sources of heat or water) but be sure to consider where this will be installed as it can take up quite a lot of space and isn’t very elegant!
You can check out our article Building a home and looking to get NBN™ some tips for installing the NBN™ Utility Box and NBN™ Connection Box in your home.
For more information about the different types of equipment used for NBN™ connections, check out Connecting to the NBN™ on iiHelp.
Fibre to the Curb (FTTC) is the new NBN™ technology that will be rolled out to around one million premises by 2020. Compared to Fibre to the Node (FTTN) technology which uses the existing copper network for a longer stretch before reaching the home, FTTC technology uses a shorter stretch of copper network, typically resulting in faster speeds.
This technology will only be available in areas selected by the NBN Co for FTTC. Unfortunately, that means that if you’re currently connected or have another form of technology rolling out in your area, this technology will not be available by default.
You may notice that “curb” is spelled a little differently than we’re used to! Check out our blog FTTC: The new NBN™ technology to find out why!
This one depends on the type of technology and infrastructure at your premises. If your premises has previously had an NBN™ connection, an appointment is typically not required.
However, if your property has never been connected to the NBN™ before and you’re connecting via Fibre to the Premises (FTTP), HFC, Satellite or Fixed Wireless, someone over the age of eighteen will need to be home to give an NBN™ technician access to complete an installation.
For Fibre to the Node (FTTN), typically no on-site installations are necessary and most work to convert your existing phone line will be completed by NBN Co outside of your premises. This will still require an appointment that will be booked for a specific date and time range, but you won’t need to be present for it.
On the other hand, Fibre to the Building (FTTB), typically does require an on-site installation so the technician can confirm that the work to connect your premises was successful (as they do not have access to the copper from your building’s communications cabinet to your apartment).
For Fibre to the Curb (FTTC), the work to convert you to NBN™ has often already been done. An NBN Connection Device will be shipped to you so you can plug it in to get online. In cases where that work has not been done, a technician will be booked to complete that work and they’ll also connect the NBN Connection Device for you.
The standard installation of NBN™ equipment is free of charge. All you need to do is purchase a compatible modem. You won’t need to carry out any other rewiring around your house unless you specifically want hard-wired access in certain places around your home.
This isn’t true. The NBN™ will be the national standard for broadband and phone communications. The legacy copper network and Telstra cable network used for most non-NBN™ internet services will be disconnected 18 months after your premises becomes ready to connect to the NBN™, so you’ll need to ensure you make the switch before this period ends. Keep an eye on your letterbox for any notices from your phone and internet providers that your services will be disconnected soon. Once you get one of those, it’s really time to get a move on and upgrade to the NBN™ so you don’t get stuck without a connection!
Have you come across another myth around the NBN™? Share it with us in the comments and we’ll break it down for you!