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The NBN™ rollout so far

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The NBN™ build started in 2010; addresses in Tasmanian towns Scottsdale, Smithton and Midway Point among the first in the country to complete the transition to the NBN™ in October 2014. Fast forward to just over half way through 2019 and a lot has changed in the world of NBN™.

As can be expected with an undertaking as big as the National Broadband Network, there have been a number of misunderstandings and confusion about what the NBN™ was going to deliver and what can be expected along the journey. We’ve assisted with queries such as the type of technology specific to addresses, the equipment that will be required, and when connections are due to go live.  As the NBN™ Experts we’ve been on hand throughout the whole process to answer all your questions and we’ve put them together in a handy article to help clear up some of the common misconceptions.

2019 was set to be the biggest year for construction for the nbn co. With the halfway mark in 2019 now past, and the NBN™ rollout on track for completion in 2020, here are some NBN™ milestones and points to remember when it’s your turn to get connected.

NBN™ rollout

This year saw the biggest rollout so far with an additional 2.7 million addresses declared ready to connect to the NBN™. Of the 1.88 million total rollout this year, June saw a huge 409,000 addresses become ready to connect to the NBN™ in a single month.

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NBN™ Speeds – What do they mean

iiNet was amongst the first Internet Service Providers to follow recommendations from the Australian Competition and Consumer Commission (ACCC) last year and advertise typical evening speeds for NBN™. This move helps Australians make informed choices when it comes to the NBN™ and find out the typical download speeds nationwide between 7PM to 11PM (local time). Why during this time? This is when the network is busiest and performance issues such as congestion are the most likely to occur, so measuring speeds during this period provides more realistic information about the speeds you can expect to experience on the NBN™.

You can find out more information about what can affect speeds here:

What is the 2020 goal for nbn co?

The nbn co is on track for rollout completion with 11.7 million premises ready to connect and 8.1 million homes and businesses with an active service over the NBN™ access network by the start of 2020.

July this year was expected to see more than 80% of Australian homes and businesses ready to connect to the NBN™. Following this, a further 1.9 million addresses are projected to be added to the footprint within the final year of construction, with 8.7 million premises expected to be connected to the NBN™ by the end of July 2021.

Aussie apartment-living

More Aussies than ever before are choosing the apartment-living life! The number of occupied apartments in comparison to houses has risen from one in seven in 1991, to one in five in the 2016 census.

With 10,568,000 households ready to connect to the NBN™ since the rollout commenced in 2014, only 5,943,000 premises have completed the move and many are making the final steps in their transition to the NBN™.

For apartments this can be confusing but we’ve covered all the information you need to know here.

How many premises were connected to the NBN™ over the past few years?

Since the first connection in 2014, 6,752,576 addresses have become ready to connect to the NBN™ and 3,980,366 premises have actually been connected to the NBN™.

Approximately 2.5 million premises were ready to connect to the NBN™ network in 2017 alone, with 1.8 million connecting their address and actually getting an NBN™ internet connection.  2018 saw 1.9 million premises ready to connect to the NBN™ and 1.4 million connect to the NBN™. Last but not least, this year has seen 1.88 million addresses ready to connect to the network and 946,000 connected to date.

How many technology types are there in the NBN™ Multi-Technology Mix?

There are currently a total of seven delivery modes in the NBN™ Multi-Technology Mix and iiNet is one of the only major ISPs selling plans across all technologies! The technologies include: FTTP, FTTN, FTTB, FTTC, HFC, Fixed Wireless, and Satellite. You can learn more about each of these technologies here.

To date the NBN™ rollout has seen:

  • 441,109 premises connected on FTTB
  • 704,778 premises connected on FTTC
  • 3,990,020 premises connected on FTTN
  • 1,826,841 premises connected on FTTP
  • 2,496,421 premises connected on HFC
  • 443,796 premises connected on Satellite
  • 664,980 premises connected on Fixed Wireless

NBN™ copy cats

The rollout and interest in the NBN™ has led to an increase in NBN™ scams. To help you stay aware and keep one eye peeled for any suspicious information we’ve put together some information for you about the common scams out there in this article.

What’s next?
If you’re already connected to the NBN™ simply enjoy your new iiNet NBN™ plan. If you and your family are awaiting your area to become ready to connect to the NBN™ and you’re unsure when the NBN™ will reach you – head on over to our NBN™ Coverage Checker and enter your address. If you find that your address is expected to be ready for NBN™ in the next 3 months, you can pre-order your new NBN™ service now and leave the rest to us!

Do you have an NBN™ question? Ask us in the comments below.

40 comments

  1. Alicia Lee says:

    Our service has been a total joke the past 2 weeks. It’s been out almost as much as being on. The last time you sent a tech out for service issues, he found 19 faults. You’re supposed to be the best, but if this is, then maybe we should look elsewhere. We would really like a credit for the time our Internet was down, before and after the tech had to come out. They said we would get one but nothing so far. I’m starting back to school and require a reliable connection for study. Entertainment is just as bad. Just this week we. Spent 2 DAYS just to watch a 1 hour show on Netflix because of connection problems. Yes, we have already done the troubleshooting for it.

    • Leo Yarnold says:

      Hey Alicia,

      We’re keen to help with this! Please get in touch with us directly, with your details, to iiOnline@iinet.net.au. We’ll happily jump in and arrange further help for you, as we want your connection working as well as it can.

      – Leo

  2. Ron Walton says:

    How come when I do a speed check, I am lucky to be getting between 15-20mbs where I am supposed to getting 47mbs. Also pay ing for something that you don’t get is a bit painful.

    • Leo Yarnold says:

      Hi Ron,

      Take speedtests with a grain of salt as they don’t tell the full story and they can be inaccurate, especially if you’re using Wi-Fi.

      We have a good speedtest tool, here:

      http://iinet.speedtestcustom.com/

      The best way to measure your speed is to browse to your modem configuration page and see the current connected speed there. If its well below what you should be seeing, then we want to know so we can help.

      – Leo

  3. Sarah says:

    I’m really unhappy with NBN….I can hardly watch anything on YouTube as it gets stuck downloading. I have to buy an extension for the WiFi….except….I can’t download properly even if I stand next to the NBN gear…..the download speed is very random…..fast?? No way.

  4. Shirley says:

    I’m paying and extra $30 per month for an inferior service to what I had with ADSL. Lots of buffering that hasn’t happened since dial-up Internet 20 years ago! Very, very disappointing.

    • Leo Yarnold says:

      Hi Shirley,

      This is absolutely worth having a chat to Support about, as we do want your connection to be working as well as it can! There are multiple reasons for what you’re seeing, so we’d recommend isolating the connection down to a single computer, connected to the modem via cable, with Wi-Fi turned off. If the connection is still poor, then please get in touch.

      – Leo

  5. Alan Burgin says:

    The NBN box was installed in my house in February and now, six months later, we are still waiting for our NBN service. Every month I get a new date for remediation but nothing happens. I’m heartily sick of the whole affair and wish there was a viable alternative. NBN Co. is a joke!

  6. Reg Rigby says:

    This is a complete fabrication – 10 years on and our ‘estimated’ connection has just been moved on year upon year. The contractors who do the work of ripping up the ground or running fibre on the poles tell you one thing and the NBN People actually tell you nothing except platitudes. What kind of contract exists between the government and NBN co. that allows such misinformation to be given to the public ?

  7. Advocatus Diaboli says:

    Three questions please regarding the graph of NBN connections by month :
    1. What year is being measured – because we haven’t reached the end of 2019 yet. Or is it a forecast, or is the end of the year referring to 2018?
    2. What is the explanation for why June suddenly increases, then there is a sudden decrease in the next financial year for July?
    3. Why is satellite NBN not shown on the graph?
    Thank you.

  8. Darren says:

    Over priced still for what we get prices should of dropped a lot but they do not still way to much AFTER 10 years

  9. Allan Brown says:

    when will I get nbn

  10. Brian Pitts says:

    iiNet thru Webnet gave us pensioners a terrific NBN deal and wireless connection went to plan. One great improvement for me is in watching on line interviews e.g.from Kitco where intermittent computer caching delays used to wipe out most of them. NBN has overcome this. Google still classes my connection as ” for slow connections”. But it is adequate for what I need. Thanks guys.

  11. Ross Alston says:

    I am on a fixed wireless plan at Mt Hallen and the service has been great. Lately though I have noticed my signal strength lights which were normally green are flicking to orange for much of the time. This can happen at 4 am so I don’t feel it is caused by user overload. Do we face future problems??

  12. I’m sick and tired of waiting for NBN to my premises. Other properties in my street have had it for ages together with new housing estates. I’m giving up on them, They are hopeless!!!!!!!!!

  13. Louis van Ekert says:

    Thanks for the update, appreciate this
    I am wondering, when will iinet be offering 50 mbps NBN plans on fixed wireless? AussieBroadband and Skymesh are offering this already

  14. The NBN in the Kimberley region of Western Australia is a giant fraud.
    The service provider does not and cannot supply the speed they advertise and charge me for.
    The service providers just RIP off customers.

    • Leo Yarnold says:

      Hi Kevin,

      This isn’t what we want for anyone on NBN. If you’re with us, please don’t hesitate to get in touch via iiOnline@iinet.net.au with your details and be sure to mention your post here. We’ll be glad to lend a hand!

      – Leo

  15. simonne celestine says:

    I am still waiting to hear back from your organisation regarding being connected by satellite. I already have a modem that was delivered for a wireless connection but that proved to be unsuccessful. I have since been contacted by Startrack regarding the return of the modem but I am unsure if it is possible to use it with a satellite connection. The whole process has been a fiasco and I would like it sorted before I find myself unable to connect to the internet.

    • Leo Yarnold says:

      Hi Simonne,

      Interesting question – the modem you will have been sent for an NBN Fixed Wireless connection, will work with the NBN Sky Muster Satellite service. If you already have the modem, it would be worth having a chat to our team to organise the Satellite connection. Otherwise, we can arrange for the modem to be returned and a new one sent to you.

      – Leo

  16. Jim Darcy says:

    Why are the phones ( landline) so unreliable since we changed over to the abn

    • Leo Yarnold says:

      Hi Jim,

      your phone, once switched to the NBN, will be using the internet connection, so if the phone isn’t working as desired, its always worth troubleshooting the internet connection, as its very much likely the root cause.

      – Leo

  17. Ray Ryan says:

    When will I get nbn to [address redacted] Wellington Point qld 4160

  18. Marty says:

    When I tried to use the coverage checker on my iphone 7 after inputting my address it just goes to a slow flyover of streets around my area (but not my street) and there is purple shading but I have no idea what that means (no legend provided). Could this just be a problem when trying to view on a smart phone?

  19. Robyn Beasy says:

    It is with an amazing frequency that I receive email notification of NBN faults. It really makes me wonder why Australia is still pursuing such technology when it seems to fail so often. It makes me think I want to stay with ADSL..

    • Leo Yarnold says:

      Sounds like you’re on our Network Status mailing list, Robyn! If anything, those e-mails do point out how much work goes into maintaining a network the size of the NBN, as its scale is immense.

      – Leo

  20. robert callaghan says:

    I am building a house at [address redacted] and hope to move in sometime in October .The street already has nbn but I am told I will not receive it until April 2020. Why the delay?

    • Leo Yarnold says:

      Ultimately, this is down to the NBN and their construction schedules, as they do tend to change dates as need and availability dictate. We sadly don’t have the level of insight into the construction process to be able to give you a more details answer, Robert!

      – Leo

  21. john maysey says:

    no problems so far

  22. Brendan Doherty says:

    Just wondering if it is common for units in the same apartment block to be NBN-ready at the same time? While querying my status I also checked that of other units in my block. According to the query tool there are units that are already connected to the nbn, some are ready for access and then there are those (including mine)which will not be ready until end of January 2020.The NBN technicians attended our block several months ago and I was told they had finished their work.

    • Leo Yarnold says:

      Hi Brendan,

      This is an interesting one, as its unusual for a block to only have partial access, but not unheard of. We can have our Sales team lend a hand to find out what is going on here. You can reach them directly via 13 19 17, or feel free to drop us a line via iiOnline@iinet.net.au with your details and we can take a look!

      – Leo

  23. Peter Cohen says:

    They finally got around to installing our NBN box last week. They wired it with guess what – coaxial cable!

    What a waste of money! The techs who did the installation all knew that it should have been with fibre. But the ignoramuses in Canberra haven’t a clue what they are doing.

    We are the first house in the street to get this already out of date installation, but they have to do the rest of the street before we are connected to the node.What a farce!

  24. Gino says:

    Thankyou iinet for the update as you have indicated that iinet are the best and experts when it comes to NBN which I find quiet amusing and not true as I have been with Iinet for over 10 years and very loyal I have been trying to get NBN connected to my new premises since March 2019 I have submitted plans as instructed to the NBN portal plus I have paid NBN $600.00 on the NBN portal they gave me connected date 25 July 2019 they still cannot connect me unable to find my place of residents rang iinet they could not give me any answers or time frame now they say it will be in September 209 maybe. Rang iinet and NBN with numerous emails no one has come back to me and as experts in the field could not give me any positive answers to when I can be connected to FTTP. you would think as iinet customer you should have a direct line to NBN to see what is going on

  25. Andy E says:

    Perhaps that after nearly 10 years our inner Melbourne suburb is still not NBN ready and will not be until mid 2020, this might be a godsend. Gosh did the liberal party and Malcolm Turnbull screw this up (and I am not a labor Voter) or, in comparison to other lesser developed countries, should I say Gosh did Australia screw this up?

  26. Stephen Batts says:

    As a long term customer, I wish to accept the special email offer from Iinet thank you. I have been waiting for someone to contact me.

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