How to set up your iiNet email address


Do you need to set up your iiNet email address on your PC, tablet or smartphone? You’re in luck, because we’ve got everything you need to know on our support website, iiHelp.

iiNet email setup guides

iiHelp has a range of easy, step-by-step setup guides for popular email programs and devices:

If your email program or device isn’t listed above, then please make a note of our iiNet email settings as you’ll need them when attempting to set up your email.

Create an additional iiNet mailbox

Did you know that your iiNet broadband service allows you to create up to 9 iiNet mailboxes at no extra cost? NBN™ services may even allow up to 19 additional mailboxes! These additional mailboxes allow you to create iiNet email addresses for yourself or other members of your family or household.

You can create a new iiNet mailbox in just a few minutes by using Toolbox – simply follow the steps in our Additional iiNet email addresses guide. Once your mailbox has been created, it may take up to 2 hours before your email address can start sending and receiving email.

Access your iiNet email from anywhere with webmail

If you need to check your email on the go, iiNet Webmail lets you log in from any device with no additional email software needed!

Just head to and log in with your iiNet email address and password. If you’ve forgotten your password, click the “Forgotten your password?” link on the login page to access our password recovery tool.

Our Webmail platform is fairly straightforward but if you find yourself unsure about how to perform a specific action, just check out our iiNet Webmail Tutorial – it’s got everything you need to know.

Happy mailing!

For more information about setting up your iiNet services, managing your iiNet account online or troubleshooting issues, visit iiHelp.


  1. Tim says:

    I was unable to set up a new iinet email account. As I was formerly an Adam customer, the only email addresses that the site will let me create are @adam – which is silly when Adam no longer exists.

  2. Mark Collier says:

    I have the same issue – only able to set up addresses
    Any remedy?

Leave a Reply

Your email address will not be published.