How to set up your Westnet email address


Do you need to set up your Westnet email address on your PC, tablet or smartphone? You’re in luck, because we’ve got everything you need to know on our support website, MyHelp.

Westnet email setup guides

MyHelp has a range of easy, step-by-step setup guides for popular email programs and devices:

If your email program or device isn’t listed above, then please make a note of our Westnet email settings as you’ll need them when attempting to set up your email.

Create an additional Westnet mailbox

Did you know that your Westnet broadband service allows you to create up to 9 Westnet mailboxes at no extra cost? NBN™ services may even allow up to 19 additional mailboxes! These additional mailboxes allow you to create Westnet email addresses for yourself or other members of your family or household.

You can create a new Westnet mailbox in just a few minutes by using MyAccount – simply follow the steps in ourAdditional Westnet email addresses guide. Once your mailbox has been created, it may take up to 2 hours before your email address can start sending and receiving email.

Access your Westnet email from anywhere with webmail

If you need to check your email on the go, Westnet Webmail lets you log in from any device with no additional email software needed!

Just head to and log in with your Westnet email address and password. If you’ve forgotten your password, click the “Forgotten your password?” link on the login page to access our password recovery tool.

Our Webmail platform is fairly straightforward but if you find yourself unsure about how to perform a specific action, just check out our Westnet Webmail Tutorial – it’s got everything you need to know.

Happy mailing!

For more information about setting up your Westnet services, managing your Westnet account online or troubleshooting issues, visit MyHelp.


  1. donald viol says:

    could you please tell me how i can access my westnet data via a hotspot device

    • Leo Yarnold says:

      Hi Donald,

      We aren’t quite sure what you’re getting at here, but can state that you can access your data from the devices from your home connection via Wi-Fi, or via mobile data if you happen to have a mobile SIM with us.

      – Leo

  2. Sheila Harrison says:

    Thank you.
    This is really helpful knowing how to set up emails.
    I’d also like to know how to get rid of an old email that keeps popping up as auto fill and it was cancelled when I finished working at that company in 2018.

    • Leo Yarnold says:

      Hi Sheila!

      We’re always happy to lend a hand. So that we can do so, would you mind making direct contact with us via our Social Media e-mail address: ? Please include your details and mention your blog post here. We’ll then locate your account and arrange for a staff member to give you a call to lend a hand.

      Thanks so much!

      – Leo

Leave a Reply to Sheila Harrison Cancel reply

Your email address will not be published.