With Christmas and 2013 fast approaching, it’s that time of the year to not only look forward to what the future holds, but to look back on the year that’s been. For our Customer Service teams, it’s been an awesome … Continue reading
by Stephen Harley You might have heard recently our CEO, Michael Malone, was named the Australian Entrepreneur of the Year at the Ernst & Young Entrepreneur of the Year awards. He’ll be off to Monte Carlo to prove his talent … Continue reading
by Eleisa White Our customer service staff in Sydney were treated to a great night out recently at the inaugural iiNet Sydney Contact Centre Awards. The awards gave our customer service representatives a chance to be recognised for their efforts … Continue reading
by Michael Boland Last week the NBL/WNBL MVP Awards night was one of the highest viewed features on the iiNet Freezone with more than 700 people tuning in on the night and 3890 views in total – our most popular … Continue reading
Sales Customer Service Representative Tristan Cornall- Reilly has been hard at work over the past 12 months studying to become even better at customer service through iiNet’s customer contact certificate 3. With several of our CSRs involved in the course, … Continue reading