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Tag Archives: Customer service

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How to handle complaints on social media

Operating a small business can present some unique challenges when handling customer complaints. Larger companies may have the luxury of a dedicated complaints department, but that doesn’t mean that smaller businesses can’t ace their social medial management, too! Here’s our … Continue reading

Upgrade your Business NBN™ plan today

Looking to get the most out of your Business NBN™ plan? It may be time to upgrade! iiNet’s NBN100 Business plans deliver our fastest speeds available over the NBN™. Best of all, thanks to our flexible plans, you can change … Continue reading

Case study: iiNet BizPhone at Carter Dickens Lawyers

Wondering how upgrading to a hosted phone solution can improve operations at your business? Find out what one customer has to say in this case study of how iiNet BizPhone helped the team at Carter Dickens Lawyers work from home … Continue reading

BizPhone: A quick fix for common business problems

Every business wants the best experience possible for their customers and clients but on some days, it can feel like whack-a-mole: fix one small issue, and another pops up a second later! Fortunately, iiNet has an affordable way to cover … Continue reading

iiNet Business takes the lead 6 years in a row!

We’ve recently won another award – can you guess which one? 🏆 This is the 6th year in a row we’ve won this award! 🏆 Our Business customers are extremely satisfied. 🏆 It’s a major award from a leading consumer … Continue reading

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