Tag Archives: iiHelp

Check out our new and improved iiHelp

At iiNet we’re always working hard to improve our customers’ experience, so we’re pleased to announce the debut of our new and improved iiHelp website! These handy self-help guides are designed to walk you through common setup and troubleshooting steps … Continue reading

iiHelp Toolbox

Making the most of Toolbox and MyAccount

  As part of our iiHelp series, we thought we’d take a look at iiNet’s Toolbox (or MyAccount for Westnet customers), a place where you are given the tools to customize your account details. Toolbox is a great place to view … Continue reading

For customer service self help options, check out the iiNet website

Customer service series – The website

If there’s something wrong with your internet, who you gonna call? Customer Service! While our support staff teams are available to provide assistance and troubleshooting 24/7, there may be a quick fix to your internet woes using one of our … Continue reading