Tag Archives: nps

Every win is a win for our customers

We think we’re the best Internet Service Provider in the country, and not just because we supply great services and products. The customer service that we provide has the highest satisfaction results out of any provider in Australia! And our … Continue reading

The most important number for the new number two

by Tim Kemp The last time you called us, you might have noticed the ‘NPS survey’ that zoomed straight to your inbox. Never fear, it’s not spam, it’s actually a survey we take pretty seriously around here. NPS is a … Continue reading