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Tag Archives: social media

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How to handle complaints on social media

Operating a small business can present some unique challenges when handling customer complaints. Larger companies may have the luxury of a dedicated complaints department, but that doesn’t mean that smaller businesses can’t ace their social medial management, too! Here’s our … Continue reading

How to reduce your smartphone screen time

For most of us, smartphones are invaluable parts of our everyday lives but it is possible to have too much of a good thing. Spending too much time on one’s phone doesn’t just cause procrastination problems – it can also … Continue reading

Online Business Presence

Which is the best online presence for small business?

These days, there are very few businesses that get by on word of mouth and business cards alone. An online presence is crucial to allow customers to discover, learn about and interact with your small business. However, traditional websites aren’t … Continue reading

#SocialMediaCelebrated

Social media – it’s the way of communication today. Facebook, Instagram, Twitter, YouTube, WhatsApp, Snapchat, Tumblr, LinkedIn, Reddit, Pinterest, Periscope, WordPress… the list goes on! While it used to be handwritten letters then telephone, fax, and email, communication is now … Continue reading

5 Business Obstacles and Solutions

Australia has more than 2 million small businesses but did you know that Australian business failures increased by over 12% in the last financial year? There are a number of common challenges for new businesses that arise such as arranging … Continue reading

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