The advantages of VOIP over a standard home phone

Business IP Phone Focus

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Voice over Internet Protocol (VoIP) has helped businesses of all sizes enhance communication, leading to better connectivity inside and outside the office. Crystal clear quality and a variety of great features have made VoIP phone systems the go-to tool for companies around the country. But you don’t need a business to start enjoying the benefits of VoIP; you can get one of these babies set up at home too. Here’s why setting yourself up with a VoIP phone service at home is a no-brainer.

What is VoIP?

VoIP might sound complicated, but we assure you it’s not. Thinking about it in terms of another common name, such as internet phone or Netphone, may make it easier to understand. VoIP transforms audio signals to digital ones. This means that instead of travelling over traditional phone wires, VoIP calls travel over broadband internet connections. With broadband technology becoming so powerful in recent years, the potential for excellent VoIP capability continues to rise.


Save some cash

There are heaps of benefits to getting a VoIP service in your home instead of a traditional landline plan. The first (and perhaps the most appealing) is that it’s cheaper than paying for a separate dedicated phone line. Since VoIP plans use broadband networks, you just use the infrastructure you already have in place for your internet service.

While calls made this way are not always free, they’re still much more affordable than shelling out money for separate dedicated landline phone service. This is especially true with international calls, which can be quite pricey on traditional landline plans. Often VoIP plans with companies such as iiNet come with free local standard national calls and great rates for international destinations.

Make life easier


Switching your home phone to VoIP opens you up to bundling. Bundling involves paying for your internet and phone services in one package. In addition to costing less (there’s that saving cash thing again!), bundling makes paying for and keeping track of your utilities much easier. It streamlines your bills and provides just one point of contact when you do have questions or need assistance.

Making the switch to VoIP is pretty simple; it’s likely that you can even keep your same landline phone number. All you need is a broadband modem that supports VoIP connectivity or a VoIP adapter. These days finding one of those isn’t a problem.

VoIP calling is becoming more and more commonplace in homes around Australia. Making it even more attractive is the continual implementation of the National Broadband Network that will allow users around the country to get the most out of their broadband connection.

Still got questions about VoIP? Feel free to ask in the comments below.


  1. Sue says:

    i have a landline home phone with an answering machine with you at present. Would moving to VOIP mean a different handset and answering machine? Also do you offer included local, national and mobile calls in your VOIP deals too? I presume calls can be made and received regardless of any internet use going on? Might be interested in changing over to save some money….. Thanks

    • Christian Polson-Brown says:

      Hi Sue,

      Whether the answering machine will continue to work when switching to VoIP will depend on the features of the model you’re using. If it’s a BoB or Budii modem/answering machine supplied through us then you’ll have no trouble. If you are unsure of how to check, our support team will be happy to have a look for you (13 22 58).

      Local and national calls come included as standard with our Netphone VoIP service and you have the option of adding a pack to include mobiles calls for +$10 per month.

      – Christian

  2. naomi says:

    All true, however what happens when the power & phone services are shut down by storm und drang albeit occasionally? No emergency services or other contacts, that’s what, unless there is a parallel this worldly, this expensive mobile handy [and charged up].
    As far as I know, GPS tracking of caller sites, available to Emergency Services operators fielding mobile calls, can’t race a VOIP caller.

    I’d rather see landline SMS become a reality.

  3. Roy Longman says:

    Are we talking about back to the future…..
    regarding the World Cup?

  4. Warwick Boardman says:

    My understanding is that VOIP would require a modem that is plugged into the mains. Also do you provide services such as ‘Number Calling’? How easy to have an extension? Would the standard phone cable be OK? Would I need an extra modem for an existing extension?

    • Christian Polson-Brown says:

      Hi Warwick,

      Many modems made nowadays come with VoIP capability built in, so no additional hardware needs to be purchased. This includes our range of devices, but you would need to check the specifications of your current modem to be sure:

      A range of services such as call forwarding, call waiting, voice mail, silent number etc are available as part of our standard netphone product. Standard phone cables are all that’s required.

      If you have more questions we’d recommend giving our sales team a ring (13 19 17), they can answer everything you for right away.

  5. Ken Clark says:

    Hi, I have a Panasonic KX-TGA122AZ with a home base and 2 additional cordless phones. Will these phones work on your voip system successfully.

    Ken Clark

    • Leo Yarnold says:

      Hi Ken,

      Yes, this should work with out VoIP service. You can have the base station plugged into the modem and the handsets wherever you need them to be.

      – Leo

  6. Morris Sam says:

    It is all about augmenting what you already have with brand new features to make the service more reasonable and carry the convenience you need on a daily basis. VOIP is a reasonable standard offering relatively wide range of features including Caller ID, Caller ID Blocking, Phone Book Manager, Call Forwarding, and Call Transferring. In the end, it is all about choosing what suits your need the most and the expenses it carries.

  7. Lynda says:

    I have a new NBN compatible phone but my caller id is not working.

    • Tal Waterhouse says:

      Hi Lynda,

      We can help get that fixed for you if inbound caller ID still isn’t working on an iiNet supplied service and modem. Could you please email us at your service username along with the make and model of your modem as well as its serial number?

      – Tal