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Unlimited Data Broadband Bundles have Landed

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ADSL2+ and Naked DSL is no longer sold as of 23 September 2020.

Some may say “the sky’s the limit”, but at Westnet, we believe there are no limits. That’s why we’ve released our new Unlimited Data Broadband Bundles, so you never have to worry about how much data you’re using ever again. Kick back, relax and download and stream to your heart’s content with one of our great value unlimited plans! Let’s take a look at the unlimited potential of our latest plans.

Unlimited Data Broadband Bundles

If your address is eligible for On-Net ADSL2+, then you can get Unlimited Broadband Data! We have two Unlimited Data ADSL2+ plans. The first is unlimited data and pay-as-you-go calls for $79.99 a month (min cost $159.94). If you love a good chinwag you can also opt for the $89.99 per month Unlimited plan (min cost $169.94) which includes local and standard national calls and standard Australian mobile calls.

When you’re ready to move to the nbn™, you can enjoy unlimited data on that too! We have 3 new plans offering unlimited broadband data on the nbn™, which you can check out here.

Unlimited Naked

Want unlimited data without old fashioned phone line rental? No problem! You can go Naked and still enjoy all of that unlimited downloading action from just $69.99 per month (min cost $169.94). This plan is pay as you go for calls, but for $10 extra a month you can have unlimited Naked DSL with included local and standard national calls and standard Australian mobile calls.

75 comments

  1. Scott Sulak says:

    Not really impressed with all the talk of unlimited Internet service. Because I am required to be on strictly a mobile broadband connection because of the position of my house in regards to the phone line exchange. Where people literally 1 km from me are enjoying unlimited service for $69 a month i got a recent bill for almost $500 for less than 50 gigabites. No real help or solutions. Just stuck with a massive bill and having to solve it myself.

    • Leo Yarnold says:

      Hey Scott,

      That’s disappointing to hear that you’re stuck on a Mobile Broadband solution. It certainly isn’t fun, especially when there may not be suitable alternatives. Speaking of that, have you been able to gauge what alternatives are available to you? If not, have a chat to the Sales team on 131917 and they’ll be able to investigate.

      – Leo.

  2. Anonymous says:

    All the cables were installed in my street months ago and I have to move to NBN by next March. All I want is the same service as my existing Naked ADSL plan for the same price. Is that too much to ask??

  3. Doug says:

    I never go even slightly near the current 250GB limit. So why change? How many of your customers never exceed their 250GB limit. if it is hardly any of them, then why keep the limit in place anyway? Just a thought. You could really get competitive and drop the limits altogether for the same price per month provided the majority of your customers don’t get near the limit anyway. That would no doubt attract a lot more customers also.

    • Leo Yarnold says:

      Hi Doug,

      Thanks for the feedback!

      With regards to data limits, the trend has always been towards higher data use and this will continue as technology advances with larger file sizes, streaming media and so on. As a result, a reduction in prices and data allowances is unlikely. However this is still great feedback and we do still offer lower limits for customers who don’t want to have a Liimitless quota.

      – Leo.

  4. Martin White says:

    Does any of this apply to the likes of us who live in the country and have to use a satellite connection?

    • Leo Yarnold says:

      Hey Martin,

      Sky Muster NBN Satellite plans are nearing release, so keep an eye on your e-mails.

      – Leo.

  5. Garry P O'Hara says:

    We live in North Beach and have 2 westnet email accounts.

    We are restricted to just 8GB of data per month on our Telstra WIFI mobile Router Plan, which is certainly very not good. We have to be very careful not to exceed the 8 Gig /month as it gets very expensive if you do.

    Telstra advised that this is because the data is fed to the router by Satellite.

    We have been told about 8 months ago that we cannot get access to ADSL 2 + because there are no connections available from the nearest Telstra exchange, and therefore we shall have to wait until the NBN is available.

    We would be interested to learn if iinet provides a viable solution to this problem?

    Cheers

    Garry

    • Leo Yarnold says:

      Hi Garry,

      We’ve taken a look at this for you as Westnet is part of the iiNet group. I’m afraid to say that the same situation applies here; your area isn’t able to be serviced by a fixed broadband service due to the distance to the exchange and lack of required infrastructure to connect you. This looks highly unlikely to change, so your next option is to investigate alternatives.

      – Leo.

  6. Sally Block says:

    any idea when the upgrades to satellite services will be available

    • Leo Yarnold says:

      Hi Sally,

      NBN Satellite Sky Muster plans are nearing release, so keep an eye on your e-mails!

      – Leo.

  7. Murray Johnson says:

    Where are your new satellite plans you advised were “coming soon” back on 11th of July?

    • Leo Yarnold says:

      Hi Murray,

      They’re still coming soon…but they are coming! There is a bit of work to do, as we are needing to move existing NBN Satellite customers over to new equipment, but these new plans are close to release.

      – Leo.

  8. eric says:

    excellent but what one would br best for us=========also cost==========also whan can we get connected====also is the nbn avaialbe in Samson w.a.

    • Leo Yarnold says:

      Hi Eric,

      Ultimately, the best choice of plan depends on how you use the service, so if you’re a relatively light user, a Liimitless plan may not be the right choice, whereas a 250Gb plan may be ideal.
      With regards to the NBN, Samson WA was part of the 3 year roll out map, so there may be construction happening in your area in the next year or so. this is, of course, subject to change by NBN.

      – Leo.

  9. Chris Teal says:

    And what about skymuster for the satellite NBN cohort… when will it be available?

  10. greg says:

    What about mobile broadband

    • Leo Yarnold says:

      Hi Greg,

      We stopped retailing Mobile Broadband some time ago, so these plans are now grandfathered, meaning no new plans will be coming.

      – Leo.

  11. Terrence La Franchi says:

    Sounds great, but what about us long suffering satelite customers, We have suffered for long enough with pitifully slow internet and restricted bundles.

    • Leo Yarnold says:

      Hi Terrence,

      The Sky Muster NBN Satellite plans are close to release. No ETA yet but we’re keen to have this out in the market.

      – Leo.

  12. GRAHAM HERBERT says:

    So what about the satellite subscribers who are still being unsatisfactorily serviced?

    • Leo Yarnold says:

      Hi Graham,

      Keep an eye out as you should be receiving updates soon regarding the new Sky Muster plans.

      – Leo.

  13. Jeff says:

    What about customers on NBN satellite?
    Are we eligible for any of the above offers?

    • Leo Yarnold says:

      Hi Jeff,

      New NBN Sky Muster Satellite plans are in the works, so keep an eye on your e-mails.

      – Leo.

  14. Neil says:

    Hi. Some people, including myself would not require unlimited data if westnet/iinet would carry over any unused data at the end of each month. This might be a good idea for their long term loyal customers as an incentive to stay with them (just saying) Neil.

  15. Andrew story says:

    What about unlimited for nbn satellite. We have lodged a complaint about the lack of information still no explanation. Seems we are dealing with corporate arrogance at the highest level happy to take the money and provide crap Internet to rural areas and still no timeline or explanation as to why we can’t access nbn satellite when our neighbors can.

    • Leo Yarnold says:

      Hi Andrew,

      We do have new NBN Sky Muster Satellite plans on the way and we hope to release these soon. These should go a long way to assisting customers in rural areas.

      With regards to eligibility, this is ultimately decided by NBN, so you’re always welcome to make contact with them with regards to this as they’ll be able to give you a concrete definition on where you stand and why.

      – Leo.

  16. Margaret Godridge says:

    When are we who do not have ADSL going to get a fairer go.

    • Leo Yarnold says:

      Hi Margaret,

      We have just released new NBN plans, with more plan changes to come for our NBN Fixed Wireless and NBN Satellite plans. What service did you have Margaret? Please be aware that some services, like Mobile Broadband are no longer offered (and therefore, won’t receive plan changes).

      – Leo.

  17. Sharon Spencer says:

    It’s a pity you can’t offer working nbn. Voice over Internet is a joke. The speed for nbn is a joke. If I had not been with with Westnet for so long i would have given up.
    I understand nbn lines are not controlled by Westnet or iinet however we are paying money for a shit service.
    It’s a pity because Westnet has left me down once in 11+ years

    • Leo Yarnold says:

      Hi Sharon,

      Thanks for getting in touch and to be straight to the point, we want to know if your service isn’t working correctly! If you have an NBN service that is performing poorly, there are only a handful of reasons for it, most of which we can assist with. If you haven’t already done so, please make contact with Support and request assistance. We may be able to lodge a fault with NBN on your behalf or try to resolve the issues ourselves for you.

      – Leo.

  18. Sydney Hewison says:

    We already have satellite nbn the question is now how much longer do i have to wait to be hooked up to sky muster satellite ? the technician has been here and the only NBN signal we can get here is through the satellite.I have noted my neighbours have already been hooked up they do not belong to Westnet.

    • Leo Yarnold says:

      Hi Sydney,

      We aren’t too far from rolling out Sky Muster plans, so keep an eye out on your e-mails. If you’ve already had a technician visit, then they may have replaced your dish in preparation for the new service. If not, they should return to do so.

      – Leo.

  19. Pauline says:

    There was an email on 11/7 “Westnet is bringing you new satellite plans – watch this space” – got excited there for a moment*; but alas your latest is again only in relation to adsl…
    When will the new satellite plans be available? And *will they include ‘unlimited’? – we are certainly way behind the rest of the world only 30 min from a state capital – and the cost difference – I won’t comment further on that for fear you cancel my account#

    • Leo Yarnold says:

      Hi Pauline,

      The new Sky Muster plans are on their way and they aren’t far off. To be clear, NBN has set strict limits on how much data can be used on Satellite services, so we’ll be attempting to release the best product that we can.

      – Leo.

    • Leo Yarnold says:

      Hi Pauline,

      We’ve now launched NBN Sky Muster plans! We’re pretty excited about these and would love to have a chat to about them. Would you mind shooting me your contact details (leo.yarnold@corporate.iinet.net.au) and we’ll arrange for you to be called?

      – Leo.

  20. Fred Mitchell says:

    It sounds great but I too am on a Mobile Broadband connection. Some days it barely works, and The cost of it and landline which I need for my wife is around $120.00 per month. It doesn’t matter if I have unused data at end of month it cannot carry over to next month, and it is a nightmare trying to avoid the excessive charge for over quota data, which means I do not enjoy a free web.

    • Leo Yarnold says:

      Hi Fred,

      We no longer offer Mobile Broadband services, so it might be time to start examining your alternatives if you haven’t done so already. We usually find that only a very small portion of Mobile Broadband customers aren’t able to obtain an alternative product and is data use is becoming an issue, maybe a move to an ADSL or NBN product might be on the cards. Something to mull over. Don’t hesitate to give Sales a call on 131917 to have a chat about the options available to you.

      – Leo.

  21. If i could get rid of wireless nbn i would not hesitate from day one no speed in the evening,not even 1/4 of what we pay for.If i have to break my contract,if and when the opportunity comes along i have to can’t keep paying for wat we don’t get.Jozef

    • Leo Yarnold says:

      Hi Jozef!

      Sorry to hear that your NBN Wireless is not working as it should! We’d strongly encourage you to contact to Support and discuss the issue with them. Don’t hesitate to use the Complaints Escalation Process (as found here: https://iihelp.iinet.net.au/Complaints_escalation_process) as well if you need to. If there is a fault affecting your service then we’ll also advise as we may need to discuss any contractual obligations to you. Please don’t hesitate to call through!

      – Leo.

  22. Judith Chenhall says:

    Hi Scott,

    Have you spoken to the Westnet team about a sat/ dish on the roof of your home. I live in a black spot not far from the phone exchange and the government subsidised the installation through Westnet.

  23. Maggie says:

    All very fine unless one lives in a black spot which means Internet is only facilitated by satellite.

    I am tired of paying $50 a month for 1gb daytime and 2gb off peak from 2am to 8am.

    • Leo Yarnold says:

      Hey Maggie,

      An update for you:

      We’ve now launched our NBN Sky Muster plans! These have a lot more data than the legacy ABG services and have speed tiers as well. If you like, you can send a message to leo.yarnold@corporate.iinet.net.au and we’ll arrange for a call to be made to you.

      -Leo.

  24. Jill Brewis says:

    Hi Judith, we have satellite – $64.95 per month for 10gb peak & 6gb off peak. Beyond frustrating to receive all these great offers & know it will be a long time (if ever) available in our area

  25. Adrian says:

    Hi Judith
    I too got a sat/dish on my roof several years ago. I am on the max plan Westnet will give me which is 5/10GB (I tend to sleep at night so basically I have 5GB!) My bills are around the $300 mark since I go over my limit within the first week. Westnet have been unwilling to offer anything better than what I am on. I believe they are trying to force me out of Sat but I cannot get ADSL due to pair gain loss. I am a VERY frustrated customer!

    • Leo Yarnold says:

      Hi Adrian,

      New Sky Muster NBN Satellite plans are on the way and you’ll be contacted to arrange a technician visit to install a new dish as well. Keep an eye out!

      – Leo.

  26. Peter says:

    I have just read your blurb above and I must say its nigh impossible to understand let alone compare with the plan I am currently on!!!
    You say: “unlimited data and pay-as-you-go calls for $79.99 a month (min cost $159.94)”
    How can something be a cost of $80 per month and yet you then say the minimum cost is $160 and you don’t say per month or not !!!

    Unfortunately I do not have a female brain to understand this doublespeak!

    Come on WestNet wake up or is this coming from iiNet or TPG?

    • Reece Hatton says:

      Hey Peter,

      Sorry for the confusion there! The minimum cost consists of both the setup fee and initial month of service, to reflect the minimum spend to make use of this plan without a contract.

      – Reece

  27. Julie says:

    We have subsidised sat/dish and a phone exchange that is literally metres outside the distance limit for ADSL. Not that impressed either. $100 for 5GB peak and 10GB off peak!

    • Leo Yarnold says:

      Hi Julie,

      We do have new Sky Muster NBN Satellite plans on the way and whilst they are a bit of time off yet, it is something to think about. In the meantime, some customers may be eligible for NBN Fixed Wireless, as NBN have expanded this network. It may be worth taking a look to see if you are able to obtain this instead.

      – Leo.

  28. Chris Brennan says:

    hey i would love to have a home phone and modem that works i have now been with out a home phone for nearly 12 months every time i ring its 3 hours of my time wasted having to explain that i have nbn on the wall but no modem that works or a home phone i can send you copies of the emails and such, just over paying for a service that i’m not getting and not getting any help but still getting charged so my money is very welcome . not happy

    • Leo Yarnold says:

      Hi Chris,

      This is a strong concern for us as you absolutely should have a working service. We’re going to make arrangements to contact you, so please keep an eye on your e-mail.

      – Leo.

  29. Andrew says:

    Hi,
    Just wondering when you are going to release the new NBN broadband Satellite packages. If its not very soon we are going to change to a new company.
    Regards,

    Andrew

    • Leo Yarnold says:

      Hi Andrew,

      Sky Muster NBN Satellite plans are indeed on their way. No ETS yet, but we are wanting to release these as soon as we can.

      – Leo.

    • Leo Yarnold says:

      Hi Andrew,

      NBN Sky Muster plans are now available. Would you mind shooting me a message with your contact details so we can arrange a call?

      – Leo.

  30. Lill' Wolff says:

    I do not understand this
    unlimited downloading action from just $69.99 per month (min cost $169.94).
    Is it $69.99 or is it 169.94?
    If it is the later amount, then I am afraid it is thank but no thanks, that is far too expensive

    • Reece Hatton says:

      Hey Lill,

      This plan is from $69.99 per month for ongoing charges. The min cost entails both the initial set up fee and first month of service, to reflect the minimum spend required to access this without a contract.

      – Reece

  31. Ree says:

    I am desperate to get faster internet again. We switched from Westnet ADSL 1 to Vivid wireless 4G a few months ago because test speeds showed Vivid quicker, but now this has slowed down too. We cannot get ADSL 2 and cannot get NBN for ages I believe. We are mid way between exchanges and generally internet is slow. … a problem as I want to work from home a lot. Can you please help me research options even a satellite dish??

    • Leo Yarnold says:

      Hi Ree,

      Thanks for getting in touch! It sounds like you’re in a very tricky situation here and we’d suggest giving Sales a call on 131917 to have a chat about this; they may be able to offer something or at least give you more information.

      – Leo.

  32. Heather Cole says:

    Do you know if westnet are still installing sat/dish for new subscribers,with government subsidises

  33. Sue Corbett says:

    I was told we’ll never get NBN where I live, as the towers are already up and we’re located too high.

    Having very limited data for my wi-fi and mobile phones is creating a major disadvantage, and we’re even expected (by the govt no less) to do nearly everything online now.

    Most people will eventually have unlimited access. Is there a solution for people in my situation? I’m in a regional area, too far from town for NBN on a landline, and the NBN company have put the tower in the wrong location so not everyone has access.

    • Leo Yarnold says:

      Hi Sue,

      This does warrant further investigation! If it has been some time since you took a look at your options, it certainly doesn’t hurt to give it another go, especially as NBN has been expanding the Fixed Wireless coverage. If you like, give Sales a call on 131917 and they’ll be able to give you a hand.

      – Leo.

  34. Ernie Lang says:

    What gives? I am on the 79.99 package and looking at the latest offer I should switch to 89.99 and take advantage of national mobile for a mere $10 hike. At present I’m spending $30-40 pm on national mobile calls. Seems like a no brainer, yes? But. On your website I notice you are now advertising the 79.99 package to also include national mobile calls. So why switch? Unless of course I can’t have that deal having previously signed up for 2yrs on the lesser of the two. Something wrong here I think.

    • Reece Hatton says:

      Hey Ernie,

      It might be best to get in touch with our sales team at 13 19 17 to discuss plan options further, as they will have greater insight into your current plan and spending and be able to upgrade you immediately if you require to a plan that will save you some money!

      – Reece

  35. Glenn Wilson says:

    According to someone I just spoke with at Westnet, NBN satellite will NOT be available until next year. That could be January or December or any time in between.

    Leo, how about being upfront with the people who have inquired about this?

    The runaround we have had with Westnet over the past couple of years with speeds on BB satellite has been woeful!

    • Leo Yarnold says:

      Hi Glenn,

      The information we have is that NBN Satellite plans aren’t far off, so we’ll be chasing this up with the staff member you spoke to.

      – Leo.

    • Leo Yarnold says:

      Hey Glenn,

      Just to update you, the NBN Sky Muster plans are now available! We’d like to organise for a staff member to give you a call to have a chat about what we could do for you, so feel free to send a message to e-mail listed in my profile.

      – Leo.

  36. Warren Hemmings says:

    I’m a long time Westnet customer and on 1st August 2016, I switched to NBN, FTTN.
    … a traumatic experience because it never worked from the very start and it took ten days before I had a phone/internet services. It was NBN Co’s stuff-up, they had incorrect labelling on my line at the pillar.
    Now that it’s working, I’m in a better mood but now I’m wondering why my plan gives me unlimited calls to local and national phone numbers….. but NOT to mobile numbers as my previous ADSL plan gave me.
    Can’t I purchase a “call pak” for ten bucks or so to give me the mobile calls included ?

    • Leo Yarnold says:

      Hey Warren,

      With the current plans, the price difference between a plan with Local and National calls included, versus one with Local, National and Calls To Mobiles included, is $10. So, realistically, its the same as adding a call pack would be anyway. :) You can change plans in Toolbox as well!

      – Leo.

  37. Warren Hemmings says:

    Thanks Leo !
    I’ll give it a go.

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