Work from home the right way

Working from home isn’t a new concept, however as companies around Australia roll out work from home policies, for some it may be new territory. Many Australian companies offer flexible working arrangements and for most, working from home is usually only done on a short-term basis. Working from home for longer periods can be hard to adjust to and you might find yourself wondering if your internet will be able to adjust to the increased usage and having multiple devices online at the same time!

Whether you’re a first time work-from-homer or a work-from-home (WFH) pro – here’s everything you need to know to prepare to get the most out of your work day, adjust to your environment, and keep efficiency and productivity at a high.


It’s important to keep your routine to ensure that you can prepare for the day and get into the right mind set. Little things like getting up at the same time (don’t wake up at 8.25 for an 8.30 start), getting ready for the day (no pajamas), making a tea or coffee and of course, a healthy breakfast.

Create an office space

Having a dedicated work environment that is separate to the rest of the house is important. You may not have an entire office but setting up a dedicated area will not only get you into the ‘working’ head space but also ensure that you are free from distractions and interruptions. If you like to have flexible work space you may even set up an area that allows you stand at your computer by elevating your screens.


Create your optimal working environment. Whether that be a cup of fresh coffee on your desk, a couple of plants for some colour, or some relaxing music. Once you get into the zone and set the right environment you may find that you’re even more productive and creative than in an office environment. Especially if you view it as an office and not being at ‘home’.


When it comes to working at home, your setup is important and you need to prepare in advance to ensure that you have the tools to get your job done as easily as possible. First things first: you’ll need a laptop or desktop and VPN access to your work files and programs. To ensure you can work uninterrupted, you’ll want to have access to a phone (this could be your mobile) and a reliable internet connection.

As Australian’s are increasingly having to work from home you may find you have multiple people online at the same time. You may need to reassess your NBN speed tier even if it is temporarily to allow you to work from home while at the same time the kids are researching online or streaming their favourite shows. Our NBN50 bundle with Fetch is perfect for this allowing you sufficient bandwidth for all your work from home needs. You’ll even have a whole lot of content for the kids to watch so you can work uninterrupted! Customers can change their plan in MyAccount or if you’re looking for a new NBN™ plan, you can see what’s available at your address here.


Not being in close proximity to your colleagues and manager will require you to increase communication among the team and learn how to efficiently communicate online. If you don’t have systems in place already, look at phone calls and/or texts, online messaging, emails, and video conferencing to keep communication flowing. Your team may also like to set regular catch-ups to ensure that you all still remain accountable and in the loop throughout the week.


While it may feel isolated being at home, there are a number of apps that can help you to communicate with key stakeholders across multiple locations and assist with collaborative tasks. Here are some apps you may like to give a go!

  • Apps like Slack bring all of your communications into one platform including instant messaging, voice and video calls, file sharing, and emails. Emails are even divided into channels to make searching for emails easy!
  • Skype and Zoom are great options for instant messaging, video conferencing, screen sharing, and phone services.
  • Asana and Trello (which is set up like the game Solitaire!) can help with project management across business goals, projects and daily tasks and allows you to assign tasks to the relevant user and stay on top of your projects and deadlines.
  • For file sharing, Dropbox is a great tool for file sharing with cloud storage and file synchronization. It’s super easy to use and you can review documents and leave notes.
  • Another great collaboration tool is Google Docs. This service allows you to create documents, share them with the team and edit them at the same time to prevent sending documents backwards and forwards.

Data usage

If you don’t usually work from home, you’ll probably find that you use more data than normal. Westnet customers can stay on top of their data usage by checking it in MyAccount. The good news is our NBN25, NBN50 and NBN100 plans all come with Unlimited Data so you won’t have to worry.


You may have the right speed and plan for your usage but did you know that there are a number of factors around the home that can affect your WiFi signal? Start by checking if there are objects around your home that can absorb and reflect your WiFi signal for example; solid brick or cement walls, TV’s, fridges, microwaves, large bodies of water (such as a fish tank), and large pieces of furniture. Secondly, check if you have multiple devices connected at the same time that are using up your signal. A basic modem can usually support up to eight devices so try to have less than this to optimise the signal.

For more tips on getting the most out of your WiFi you can check out our blog articles ‘How to strengthen your WiFi signal’ and ‘AC WiFi: What you need to know’.

If you’d like to find out more about our NBN50 bundle with Fetch, check your address and get started here.

Do you have any tips that help you get the most out of your home office set up? Share them with us in the comments.


  1. Leah Niklas says:

    How about topping up the data for the Seniors Card Plan? I’m a young senior with heavily committed to a volunteer organisation and need to use zoom for meetings twice a week and need more than the 50 GB monthly allowance!

  2. Andrea Higgins says:

    I have 4 children at home plus I have to work from home
    Will you be offering more data usage during daytime on satellite nbn

    • Leo Yarnold says:

      Hi Andrea,

      We’ve passed on this increase to our customers by doubling peak quotas. This change will be implemented on 1 April, so should be available now!

      – Leo

  3. Jim Woods says:

    I have always worked from home but my main problem is telephone communication. We have mobile phones but they are useless here as there is limited service. Our landline is very scratchy.
    I was excited when I joined up with IiNet in that I should be able to communicate via a Netphone as indicated in your Quick Setup Guide which accompanied the modem. I asked computer and NBN technicians how I might install one but nobody could help. I emailed IiNet about this and received no reply except confirmation that my email was received.
    How do you suggest I improve my telephone communication as I am being driven up the wall at the moment with our present set-up.

  4. Craig says:

    I’m not happy with the speed I’m getting on your NBN 50. Typical speed is 10mbs if I’m lucky in the family room. Not once have I got 43.4mbs as documented in your add. Best I got 36.6 and I’m using the 5g connection less than 1 meter away from router?

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